Job Description
Job Description
Benefits / Perks
- Competitive Compensation
- Career Growth Opportunities
Job Summary
We are seeking a professional and skilled Dispatcher / scheduler to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.
Responsibilities
Receive inbound non-emergency callsCollect and document information from callersPrioritize calls according to the level of urgencyTransmit information to the appropriate person or departmentDirect response vehicles to appropriate locationEnter and assign rides to the drivers using software and ensure that rides are assigned promptly and accuratelyQualifications
High school diploma / GEDPrevious experience as a Dispatcher or in a similar positionExcellent typing and data entry skillsUnderstanding of best practices and procedures for nonemergency response situationsStrong verbal and written communication skillsHighly organized with the ability to multitask and prioritize projectsAbility to work well under pressureAbility to answer heavy phone calls