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Dispatcher / scheduler

Dispatcher / scheduler

Star Nonemergent Transportation, LLCModesto, CA, US
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Job Description

Job Description

Benefits / Perks

  • Competitive Compensation
  • Career Growth Opportunities

Job Summary

We are seeking a professional and skilled Dispatcher / scheduler to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.

Responsibilities

  • Receive inbound non-emergency calls
  • Collect and document information from callers
  • Prioritize calls according to the level of urgency
  • Transmit information to the appropriate person or department
  • Direct response vehicles to appropriate location
  • Enter and assign rides to the drivers using software and ensure that rides are assigned promptly and accurately
  • Qualifications

  • High school diploma / GED
  • Previous experience as a Dispatcher or in a similar position
  • Excellent typing and data entry skills
  • Understanding of best practices and procedures for nonemergency response situations
  • Strong verbal and written communication skills
  • Highly organized with the ability to multitask and prioritize projects
  • Ability to work well under pressure
  • Ability to answer heavy phone calls
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    Dispatcher/scheduler • Modesto, CA, US