Customer Experience Journey Manager
VirtualVocationsNaperville, Illinois, United Statesjob_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Customer Experience Get Journey Manager to lead the onboarding experience for customers.
Key Responsibilities
Define the Get / Install and 90-day vision with success metrics and build a roadmap for execution
Maintain a prioritized backlog and lead agile delivery with cross-functional teams
Utilize customer and data insights to diagnose issues and improve the onboarding process
Required Qualifications
6+ years in product, customer experience, or operations with order-to-install journey ownership
Fluency in operations and funnel analytics, with SQL / BI experience preferred
Experience with AI and automation in scheduling, routing, and proactive support
Strong cross-functional leadership skills and ability to make timely decisions
Customer-focused with a collaborative and change-oriented mindset
serp_jobs.job_alerts.create_a_job
Customer Experience Manager • Naperville, Illinois, United States
Job_description.internal_linking.related_jobs
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.
Lead the omnichannel processes.Maintain store recovery standards to deliver...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Experiential Manager (Luxury Automotive Client) (Driving Experience Program).Responsible for planning and executing event and experiential marketing programs.
Our headquarters is in Stamford, CT, bu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
British Swim School of Darien-Lemont Make a Splash in Your Career.At British Swim School, every splash counts! We're on a mission to ensure the "survival of the littlest" and help people of all age...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.
Lead the omnichannel processes.Maintain store recovery standards to deliver...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
For nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers.
That, combined with our stylish products,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
The Customer Experience Manager (CEM) is responsible for overseeing the customer and donor experience, driving store productivity, and ensuring the achievement of sales and margin targets while mai...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Senior Product Manager, Customer Journey.As an integral part of the Product & Engineering department, you will play a central role in our efforts to inspire people to eat more plants!.As the Se...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.
Lead the omnichannel processes.Maintain store recovery standards to deliver...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
Experiential Manager (Luxury Automotive Client) (Driving Experience Program).Responsible for planning and executing event and experiential marketing programs.
Our headquarters is in Stamford, CT, bu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.
Lead the omnichannel processes.Maintain store recovery standards to deliver...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days 
Leica Biosystems' mission of "Advancing Cancer Diagnostics, Improving Lives" is at the heart of our corporate culture.We're a global leader in cancer diagnostics with the most comprehensive portfol...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
With a career at The Home Depot, you can be yourself and also be part of something bigger.Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of stor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.
Lead the omnichannel processes.Maintain store recovery standards to deliver...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Being a Swim Instructor at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure the "survival of the littles...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.
Lead the omnichannel processes.Maintain store recovery standards to deliver...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.
Lead the omnichannel processes.Maintain store recovery standards to deliver...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.
Lead the omnichannel processes.Maintain store recovery standards to deliver...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
British Swim School of Darien-Lemont Make a Splash in Your Career.At British Swim School, every splash counts! We're on a mission to ensure the "survival of the littlest" and help people of all age...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.
Lead the omnichannel processes.Maintain store recovery standards to deliver...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
- serp_jobs.job_card.promoted
customer experience manager
MichaelsGeneva, IL, USserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Experiential Manager (Luxury Automotive Client) (Driving Experience Program)
Circa LabsChicago, IL, USserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Operations and Customer Experience Manager
US Swim School AssociationWoodridge, IL, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
FULL TIME Customer Experience Manager
MichaelsNorth Aurora, IL, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Manager, Customer Experience
MasterBrandChicago, IL, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Experience Manager
Goodwill Industries of Southeastern WisconsinArlington Heights, IL, USserp_jobs.job_card.part_time
- serp_jobs.job_card.promoted
Customer Experience Manager
Five BelowOak Brook, IL, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Senior Product Manager, Customer Journey
Purple CarrotChicago, IL, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
P / T Customer Experience Manager
MichaelsBloomingdale, IL, USserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Experiential Manager (Luxury Automotive Client) (Driving Experience Program)
IPG DXTRAChicago, IL, USserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
F / T Customer Experience Manager
MichaelsBloomingdale, IL, USserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Customer Experience Director
DanaherChicago, IL, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Experience Manager
Home DepotSkokie, IL, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
FT Customer Experience Manager
MichaelsEvergreen Park, IL, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Experience Manager
US Swim School AssociationChicago, IL, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Part Time Customer Experience Manager
MichaelsBolingbrook, IL, USserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Customer Experience Manager
MichaelsMount Prospect, IL, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Part Time Hourly Customer Experience Manager
MichaelsNaperville, IL, USserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Operations and Customer Experience Manager
British Swim SchoolWoodridge, IL, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
PT Customer Experience Manager
MichaelsMount Prospect, IL, USserp_jobs.job_card.full_time