H6200 CASINO FB HOST

Overview

Reports To : Manager, Assistant Manager, Supervisor

Summary of Position

Welcomes guests by providing a cordial greeting and prompt seating. Processes all restaurant payments through cash, vouchers and other authorized forms of payment. Answers telephone and takes reservations as necessary.

Key Responsibilities and Performance / Behaviors

• Ability

Can explain and demonstrate Hospitality Behaviors and Performance Standards.

Performance meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOPs and task lists.

Behavior meets IMGR&C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills).

Serves others.

Meets IMGR&C Appearance standards.

Provides information others need to succeed, in time for them to use it.

Puts Success of team ahead of personal success.

Greets and properly seats guests cordially and promptly according to floor plan;

Education and Experience

Physical Demands

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position.

While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and / or move up to 50 pounds. The team member must be able to stand for several hours.

Work Environment

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position.

The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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