Solution Delivery Manager (Business)

Program Manager

Resource Innovations is seeking a Program Manager to join our growing Solution Delivery team in the Southwest. As a Program Manager with Resource Innovations, you will be primarily responsible for leading the management of Energy Efficiency and Electrification programs to ensure we meet and exceed our client's expectations. You will serve as the primary point of contact for a portfolio of programs in multiple states for several clients. This may include directly supervising an internal team, tracking and ensuring contractual deliverables are met; identifying and implementing program efficiencies and innovations; and working cross collaboratively with internal teams and sub-contractors. This highly visible position will require strong project management and people skills to drive program objectives and initiatives forward.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Duties and Responsibilities

• Lead program implementation strategies to achieve project goals
• Responsible for leading overall program service and software deliverables, schedules, milestones, reporting, and invoicing
• Lead problem resolution activities, including working with colleagues and subcontractors to resolve issues and escalate concerns to managers as needed
• Analyze data, identify trends, and make strategic decisions to achieve program goals
• Identify and implement opportunities to optimize program tools and processes
• Forecast annual and monthly program level costs (i.e., staff hours and costs, subcontractor costs, and non-labor costs), revenue and margins and make adjustments based on actual performance
• Prepare weekly and monthly reports for internal and external stakeholders, ensuring compliance with contractual requirements and RI business needs
• Lead program meetings with clients, internal team members and subcontractors
• Develop relationships with industry leaders and high-level client contacts to share knowledge and promote innovation
• Consult with customers and market actors to glean insights into market conditions and barriers to program participation
• Negotiate new contracts or amendments to existing contracts with clients and subcontractors
• Support Business Development and Proposal Efforts
• Coordinates with internal support teams and cross functional teams including Software, Finance and Accounting, Engineering, Marketing and Client Services (i.e., customer service, application processing and rebate fulfillment).
• Other duties as assigned.