Sr. Manager, Destinations Product & Experience

The Sr. Manager, Destinations Product & Experience will lead the strategic oversight and operational execution of tour allocations across Carnival owned and operated destinations. This role will be responsible for product development, optimizing brand allocations (inventory), tracking booking curves, optimizing and driving on-island sales, driving cross-brand coordination to maximize guest participation and operational efficiency, and shaping long-term strategies tailored to improving guest experience, revenue, NPS aligned with ship / itinerary profiles. This role will also manage the cost / margin of the on premise paid guest experiences.

The position will report directly to the Director, Destinations Operations Excellence and will have dotted-line influence over destination operations teams (local Shorex sales teams), with authority to guide allocation decisions and product alignment across all brands and marketing & sales strategies and execution for day-of / on-island sales. This role will also recommend new products / experiences, test / pilot new marketing and sales strategies, train on island guest experience team on marketing / sales / services.

The ideal candidate will bring a sharp analytical lens, consumer insight, innovation, competitive perspective in the hospitability industry, ability to engage multiple stakeholders, and a forward-thinking approach to leveraging AI and data insights—while navigating the complex dynamics inherent to this space.

This is a high impact, high-visibility role that will require strong analytical acumen, marketing & sales, cross-functional collaboration, policy development, and a deep understanding of destination operations, guest experience alignment, cost management and revenue generation across brands. This role will also consolidate the paid guest experience P&L of our destinations, analyze take rates, recommend capacity growth and prepare business cases to secure investments (ROI).

Essential Functions :

• Allocation Strategy & Optimization – Lead the development and execution of dynamic tour allocation policies across brands, adjusting based on booking curves and sales velocity. Collaborate with brand teams to gather and analyze ongoing sales data and reallocate inventory in real time, ensuring optimal utilization and guest satisfaction.

Beyond allocation management, this role will define a differentiated strategy across ports, ensuring that product offerings reflect the unique character of each destination (driving a degree of differentiation across the destinations). This includes :

Qualifications :

Knowledge, Skills, and Abilities :

Physical Demands : Requires regular movement throughout company facilities.

Travel : More than 50% non-shipboard travel likely

Work Conditions : Work may require employee to work inside and / or outside with exposure to changing climate and / or operate machinery.

This position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami / Ft. Lauderdale area.

Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including :

Health Benefits :

Financial Benefits :

Paid Time Off :

Other Benefits :

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