GROUP INSURANCE MANAGER (EMPLOYEE BENEFITS)

Group Insurance Manager (Employee Benefits)

Palm Beach County's Risk Management Department is seeking an experienced benefits professional to join our team as Group Insurance Manager. This position plays a critical role in overseeing self-insured and fully-insured health, dental, life, disability, flexible spending, and voluntary benefit plansas well as the County's Well-Being programs. This advanced position combines professional, administrative, and supervisory expertise with technical acumen, covering everything from ongoing plan analysis and premium billing to records management, eligibility, COBRA administration, and providing guidance on employee wellness initiatives while delivering outstanding customer service to County employees, retirees, and dependents.

Key responsibilities include :

• Manage the day-to-day operations of the Group Insurance Section, including staff supervision, overseeing vendor relationships, contract administration, and eligibility assessments.
• Advise staff and leadership regarding insurance benefit changes, legislative impacts, and ensure plan compliance.
• Collaborate with wellness coordinators, consultants, and vendors to develop and manage comprehensive employee insurance and well-being programs.
• Create and deliver effective communications, educational materials, and annual benefit updates for employees, retirees, and dependents.
• Monitor, analyze, and report on insurance cost drivers and plan performance, applying trends and data for strategic recommendations.
• Ensure compliance with state and federal regulations, County Merit Rules, and best practices in benefits administration.
• Supervise ongoing needs assessment and continuous improvement of insurance and well-being programs, utilizing surveys and feedback.
• Support staff with benefits-related questions, maintain accuracy of plan information, and update policies as legislation evolves.

Qualifications include :

This position requires qualified applicants to possess one of the following :

A Bachelor's Degree in Business / Public Administration, Risk Management, Human Resources Management, or related field; minimum of five (5) years of experience in group insurance benefit programs, group insurance underwriting, benefits consulting, and / or claims administration, including one (1) year of supervisory experience, or

An unrelated Bachelor's Degree; minimum of seven (7) years of experience in group insurance benefit programs, group insurance underwriting, benefits consulting, and / or claims administration, including one (1) year of supervisory experience, or

An Associate's Degree in Business / Public Administration, Risk Management, Human Resources Management, or related field; minimum of seven (7) years of experience in group insurance benefit programs, group insurance underwriting, benefits consulting, and / or claims administration, including one (1) year of supervisory experience, or

Graduation from high school or an equivalent recognized certification; minimum of nine (9) years of experience in group insurance benefit programs, group insurance underwriting, benefits consulting, and / or claims administration, including one (1) year of supervisory experience.

Preferred qualifications include :

Master's Degree in Public Health or related,

Five (5) years of experience organizing / coordinating / administering an employee wellness program, and

Certified Employee Benefits Specialist (CEBS) or related credential.

Visit www.pbcgov jobs for job description and to apply online. May upload any Veteran's Preference documentation to online application (No e-mail applications / resumes accepted). Online Applications are accepted no later than 5 : 00 p.m. on October 27, 2025. EO M / F / D / V, Drug Free Work Place; All employees of Palm Beach County may be required to work before, during and / or after a natural or man-made disaster or hurricane.