It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Ready to take the next step in your career journey?
The Regional Operations Manager serves as the business leader overseeing all operations for FHI within the Cheshire and North Haven, CT region, managing overall performance, functions, and day-to-day execution across all business areas
We’re looking for an experienced Regional Operations Manager to join our team!
At FHI, you determine how much money you make, how fast and how far you grow your career. It doesn’t matter who you are, or what your background is, we offer everyone the path to long-term success; the rest is up to you.
FHI is proud of our reputation of employing the industry’s most reliable warehouse professionals. We go the extra mile to develop and retain quality associates and offer a career path to leadership roles with greater pay — an approach our customers acknowledge and appreciate.
Responsibilities Include :
- Implements and executes business processes that lead to profit and loss in FHI’s unloading business for that region.
- Advises the Director of Operations with decision-making that will best serve the business outcomes. Works closely with the various support department Leaders (Executive team, HR, Finance, Accounting, IT) and others to develop and recommend appropriate operational decisions and adjustments.
- Provides coaching to his / her direct reports and operational leaders so there is a clear expectation regarding the objectives that will lead to their success. Conducts regular, monthly one-on-one coaching (AP) sessions with each direct report.
- Provide clear expectations to their team(s) in customer service, safety, development, and training. reviews direct reports’ performances compared to expectations for that position, including KPI goals.
- Ensures audit procedures are in place that inspect all aspects of operations for compliance to our company policies, and procedures and to uphold FHI’s company values as outlined in the company PVV.
- Complies with established policies, procedures, and federal, state, and local laws and ensures consistent application throughout the assigned region.
- Participates in the Customer Top-To-Top and operational Continuous Improvement Meetings as directed by the (Sr.) Director of Operations for the assigned region.
- Duties, responsibilities, and activities may change at any time at the discretion of management.
We take pride in doing things right, and that includes the way we treat our employees.
We offer :
Competitive Salary! 90,000Training and Leadership DevelopmentBenefits : Medical, dental, vision, 401k & paid time off!Weekly payPhysical requirements :
Must be able to stand, walk, bend, pull, stretch, twist, and lift to handle products, operate warehouse dock equipment safely, and operate safely in the warehouse environment physically and safely.Capable of working in varying hot and cold temperature environments.Ability to travel extensively to assigned locations.Use of standard office equipment in typical office environments / conditions.Ability to use close and distance vision to focus on a computer screen for the majority of the workday.Work Environment :
This full-time position requires travel across a regional area and additional adhoc travel for corporate events or other business needsThe setting is primarily an office setting using standard office equipment such as a laptop computer, phones, photocopiers, and filing cabinets.Qualification Required :
Education :
We believe that skills and experience are what truly matter. While education can be a valuable asset, it is not a strict requirement for success in this role.Experience :
Management experience in warehouse / shipping / receiving, preferably in the grocery supply chain.3+ years of management experience in a warehouse environment with responsibility for HR-related activities, safety, competency in production and financial analysis, customer relations, and leading and coaching operational teams to success.Knowledge / Skills :
Must demonstrate well-developed written and oral communication skills with the ability to use influence to build positive effective relationships.Computer / Microsoft Office proficiency.Must have a valid driver’s license and pass a background checkBy submitting this application, you are providing consent for FHI to contact you via phone (call or text) or email.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for the job. Duties, responsibilities, and / or activities may change at any time with or without notice.
FHI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Additional Location :
North Haven, CT
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!