Future Service Manager Opportunity with EquipmentShare!
EquipmentShare is accepting applications for future Service Manager openings in the Calumet City, IL area.
At EquipmentShare, we're always looking ahead — and that means continuously building a pipeline of talented, driven individuals who align with our mission to improve the construction industry through innovation and service. While this posting does not represent a current open position, it allows you to express interest and share your experience with us. By applying here, you'll become part of our talent network and be among the first considered when future opportunities arise. We're a company in constant growth and evolution. Let's build something great together!
Primary Responsibilities
As a Service Manager, you'll use our technology to create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose issues faster by pulling data from hundreds of makes and models. With real-time information at your fingertips, you can determine the root cause and corrective action for each issue quickly, enabling you to work smarter, not harder.
Coordinate and supervise the quality performance of our equipment mechanics and service personnel.
Schedule repairs for customer and company-owned rental equipment.
Maintain and nurture existing customer relationships to ensure that our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare and are kept up-to-date about new or additional ways in which EquipmentShare can help improve their business.
Promptly respond to and resolve customer inquiries, requests, complaints, or other communications.
Employee training, development, and maintaining a safe work environment.
Other duties, as assigned.
Why We're a Better Place to Work
About You
Our mission to change an entire industry is not easily achieved, so we only hire people inspired by this goal and up for the challenge. In turn, our employees have every opportunity to grow with us, achieve personal and professional success, and make a tangible difference in an industry that's long been resistant to change.
EquipmentShare is an EOE M / F / D / V.
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Future Opportunity • Calumet City, IL, US