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Claims Consultant - Property & Casualty
Claims Consultant - Property & CasualtyMarsh McLennan Agency • Alpharetta, GA, US
Claims Consultant - Property & Casualty

Claims Consultant - Property & Casualty

Marsh McLennan Agency • Alpharetta, GA, US
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Overview

Claims Consultant – Property & Casualty at Marsh McLennan Agency. This role focuses on claims management, expertise, and analytics to support clients with Property & Casualty coverage.

Responsibilities

  • Claims Management : Proactively advocate on P&C claims from initial report through resolution, communicating with clients and internal teams on claim status; mitigate client claim exposures through strategic claims management; negotiate with adjusters on behalf of clients; maintain agency management system data for accuracy; organize and participate in claim review meetings and new business presentations; perform other specific claims-related duties as assigned.
  • Claims Expertise : Be a trusted claims specialist in the marketplace, actively present in the agency and community; drive ongoing education and knowledge of coverage issues and claims technical skills; provide coverage and claims strategy advice to clients and internal teams; educate colleagues and clients through training on claims handling and case studies.
  • Claims Trending & Analysis : Monitor trends in claims activity; communicate with agency teams about coverage or carrier issues; provide loss data, trends, and cost-reduction opportunities to support action plans; advise internal teams on trending coverage issues to enhance clients' risk management portfolios.
  • Carrier Relationships : Build strong carrier relationships with adjusters and claims team members to support client needs and carrier objectives; communicate effectively with carriers to resolve issues.

Our future colleague

We'd love to meet you if you have these qualifications and attributes :

  • Minimum 5+ years of P&C claims experience (preferred).
  • Multi-line carrier or brokerage claims experience required.
  • Bachelor's degree or equivalent work experience preferred.
  • Professional designations a plus.
  • Excellent written, oral, and interpersonal communication skills.
  • Strong analytical, project management, and problem-solving abilities.
  • Ability to influence and negotiate with stakeholders to achieve outcomes.
  • Positive, collaborative demeanor with strong customer, client, colleague, and management relationships.
  • Well-organized, self-motivated, detail-oriented, and willing to learn.
  • Computer proficiency with systems of record, web-based tools, and Microsoft Office Suite.
  • Ability to prioritize and manage time to meet deadlines.
  • Commitment to company values : Integrity, Collaboration, Passion, Innovation, Accountability.
  • Property and Casualty license or willingness to obtain within 90 days required.
  • Valuable Benefits

  • Medical, dental and vision insurance
  • 401(k) and company match program
  • Company-paid life and disability
  • Generous paid time off programs
  • Employee assistance program (EAP)
  • Volunteer paid time off (VTO)
  • Career mobility
  • Employee networking groups
  • Tuition reimbursement and professional development opportunities
  • Charitable contribution match programs
  • Stock purchase opportunities
  • Equal Opportunity

    Marsh McLennan and its affiliates are EOE Minority / Female / Disability / Vet / Sexual Orientation / Gender Identity employers.

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    Property Casualty • Alpharetta, GA, US