Strategic Account Manager
Leadership role responsible for managing high-value client relationships and driving business growth through strategic account management. Accountable for development and implementation of account strategies for an assigned channel that align with the company's overall business objectives, ensuring client satisfaction, and maximizing revenue opportunities.
Major Responsibilities
Sales Leadership
- Develop and drive a vision and account strategy for long-term profitable growth, consistent with the long-range plans and strategy of the business.
- Accountable for the development and execution of strategic account plans to achieve sales targets and objectives.
- Establish sales objectives by forecasting and developing annual sales for key accounts; project expected sales volume and profit for both existing and new contract eligible products within federal government sectors.
- Drive a vision and account strategy for long-term profitable growth, consistent with the long-range plans and strategy of the business.
- Establish and reinforce expectations for team to foster and maintain strong relationships with key clients.
- Evaluate performance of the teams and resources against objectives or determine areas of potential cost reduction, program improvement, or policy change.
Account Management
Monitor and evaluate account performance, providing comprehensive reports to senior leadership.Identify and pursue opportunities for account growth through upselling and cross-selling.Keep abreast of industry trends and competitive activities to offer informed insights.Oversee key negotiations with key clients. Participate in high-level client meetings and presentations to support business development efforts.Incorporate client feedback into service improvements and product development.Culture / Environment
Facilitate, coordinate and promote cooperative cross-functional planning and teamwork.Create processes and tactics that drive the company to achieve its overall business objectives.Encourage and build mutual trust, respect, and cooperation among team members.Dictate internal forecasting requirement and procedures.Impact / Influence
Accountable for engaging key decision makers internal and external to Medline : Chief Executives, Client / C-Suite, industry KOLs.Represent Medline at official functions, at meetings or conventions to promote services, exchange ideas, or accomplish objectives.Consult at subordinate levels within the Organization, providing technical leadership and influence across business units.Responsible for positive, functional partnerships within Medline : leaders in Manufacturing, Sales, Marketing, Quality.Financials
Manage account-specific budgets and forecast future revenue streamsAccountable for all resource and investment allocation decisions in support of the vision and strategy.Required to provide recommendations to optimize returns on resource investments.People Management Responsibilities
Lead (organizes, plans, directs, staffs, coordinates, and communicates) the division's management team and staff to execute the business plan, as well as changes to operations needed to meet company-specific goals.Provide guidance and direction to subordinate leaders, including setting performance standards and monitoring performance.Direct human resources activities, including the approval of human resource plans or activities, the selection of directors or other high-level staff, or establishment or organization of major departments.Minimum Job Requirements
Typically requires a Bachelor's degree in a business-related field.At least 12 years of account management or / and sales experience supported by a track record of demonstrable sales growth and quota attainment.At least 10 years of experience managing people, including hiring, developing, motivating and directing people as they work.Proven track record of managing and expanding strategic accounts, demonstrating exceptional leadership skills to guide and develop teams.Deep understanding of industry trends and market dynamicsPossess a strategic mindset, capable of anticipating client needs and implementing effective account plans, while being highly analytical to interpret data and provide insightful reports.Experience presenting and reporting on project plans and cost benefit analyses to appropriate stakeholders, executives and senior management.Strong problem-solving capabilities and a proactive approach to resolving client issues.Forecasting and budgeting experience with demonstrated application of fiscal management techniques.Exhibited outstanding communication and interpersonal abilities, to foster strong relationships with key clients and effectively present and negotiate at a high level.Adept at collaborating with cross-functional teams to deliver tailored solutions.Proficiency in CRM software and Microsoft Office SuitePosition requires travel for business purposes (overnight, within state and out of state).Environment may include medical facilities.Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position : $175,760.00 - $263,640.00 Annual. The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and / or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page.
Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
