Design Director Job at Hello Bright in New York

Overview Hi, we’re Brigit! A holistic financial health company helping everyday Americans build a brighter financial future. With a business model that is aligned with our customers, we create transparent, fair, and simple financial products that put money back in the hands of our members, help them spend wisely, avoid unfair fees and build their credit quickly. If autonomy, ownership, and having meaningful input at the company you work for is important to you, come join our growing team!

Brigit is doing innovative and exciting work, but don’t just take our word for it, our work is being recognized by others :

The Role

We’re looking for a creative, experienced Design Director to lead our product design function at Brigit. You’ll guide a team of talented designers and work cross functionally to shape every customer touchpoint, from onboarding and navigation to our core product portfolio that includes Instant Cash, Credit Builder, our financial wellness marketplace, and our new line of credit offering. As a key leader in the Product organization, you’ll bring vision and craft together to create lovable, accessible, and effective digital experiences for millions of financially underserved Americans. This is a leadership role for someone who is excited to be both strategic and hands-on, who can zoom out to define a design system and zoom in to finesse micro-interactions, all while building and mentoring a high-performing team.

What You’ll Do

Lead and inspire a growing team of product designers

Establish a culture of big-picture ideation, hypothesis-driven prioritization, and user-centered research and design

Set the vision for product design excellence that combines visual and interactive elements with top-notch user experience design

Shape Brigit’s user research function by establishing the processes and tooling to empower designers, product managers, and marketers to discover qualitative insights quickly

Partner closely with Product, Engineering and Marketing to define product strategy and set roadmap priorities

Elevate the brand through every product interaction, developing a cohesive, compelling, and modern design language for the Brigit app

Bring structure to how we work : Evolve our design systems, tools, and processes to improve velocity and consistency

Champion our customers, who often face financial stress and deserve clarity and compassion in every product touchpoint

Roll up your sleeves : Lead by example with exceptional hands-on design and clear storytelling

What We’re Looking For

8 years of product design experience, with 3 years managing or directing designers

Experience leading design for consumer mobile apps (fintech, health, or other behavior-changing products preferred)

Exceptional portfolio that showcases end-to-end product thinking, visual design skills, and visionary leadership

Deep understanding of UX best practices, accessibility, and design systems

Experience leading and executing user research

Strong collaboration and communication skills – you influence through vision while also keeping tactical priorities on track

Empathy for financially stressed Americans and an interest in developing products that promote sustainable financial health

Bonus : Background in behavioral design, financial services, or other regulated industries

Location

This is a full-time role which will operate out of Brigit’s New York office, with the option to work remotely 1x per week, based on business needs.

Compensation

The anticipated annual base salary for this position is $180,000 – $220,000. This range does not include any other compensation components or other benefits for which an individual may be eligible. The actual base salary offered depends on a variety of factors, which may include the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and / or from which they will be performing the job.

Benefits & Team

Medical, dental, and vision insurance

Flexible PTO Policy

401k plan

Paid Parental Leave

Physical and mental wellbeing benefits including Wellhub for access to virtual workouts and discounted gym memberships, and Headspace for covered virtual therapy sessions and unlimited on demand health support

Monthly reimbursements to use against wifi and cell phone bills

Annual reimbursement for Learning & Development

Help hard working Americans build a brighter financial future

High-growth company

A dynamic, flexible and collaborative start-up work environment with a highly talented team

Brigit is committed to providing equal employment opportunities for all applicants and employees without regard to race, religion, color, sex, pregnancy (including breast feeding and related medical conditions), national origin, citizenship status, uniform service member status, age, genetic information, disability, or any other protected status in accordance with all applicable federal, state and local laws. We are proud to be an equal opportunity workplace. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email accommodations@hellobrigit.com.

Note : Hello Bright

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