Data Center Inventory & Asset Technician

Overview

Data Center Inventory & Asset Technician (DIAT) role at Jobs via Dice. As a CO+I DIAT, you will perform cycle audits, execute incoming / outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries as instructed by management. You will initiate warranty claims and process returns on failed equipment. This opportunity will build working knowledge of inventory management principles, warranty process management, data bearing device destruction, and advance your career.

Microsoft's Cloud Operations & Innovation (CO+I) powers our cloud services and infrastructure for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. Our infrastructure includes a large global portfolio of data centers and millions of servers, with a focus on environmental sustainability and ongoing growth. Our culture emphasizes growth, collaboration, inclusion, respect, integrity, and accountability.

In this role, travel to support other metros may be required up to 0-25% of the time.

Responsibilities

• Customer Service

Maintain focus to understand the impact of IAM tasks, ensure tasks are completed accurately per company and industry standards, follow supplier guidelines, and communicate potential stakeholder impact.

Perform destruction of DBDs following SLAs and Microsoft policies; ensure DBD serial numbers match the database.

Document inbound / outbound packages, execute deliveries as instructed, ensure accurate records, and apply appropriate customs documentation.

Develop stock control knowledge, perform cycle audits, reconcile discrepancies, and manage physical inventory tracking and material movement.

Follow procedures to ensure consistent, accurate, and timely execution of processes.

Notify management about stock shortages and escalate issues as needed.

Comply with security and data management policies, coordinate with security escorts, and conduct THA with sign-off for risks.

Perform tasks, escalate issues during high-volume periods, and seek guidance from management when needed. Travel up to 25% may be required.

Initiate warranty claims when automation is unavailable, process orders and returns for RMAs, and follow SLAs.

Qualifications

Required Qualifications

Other Requirements

Preferred Qualifications

Materials Handling ATR pay ranges and location-based variations are provided in the original listing; benefits and additional compensation may vary by location. Microsoft is an equal opportunity employer and provides accommodations during the application process as needed.

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