Talent.com
Account Representative
Account RepresentativeRussell Tobin • East Syracuse, NY, US
Account Representative

Account Representative

Russell Tobin • East Syracuse, NY, US
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job title : Staff Tech / Customer Service

Location : East Syracuse, NY

Duration : 2 Years

Pay rate : $21 / hr - $22 / hour

Specific Responsibilities for this position include :

  • Provide exceptional customer support to the distributor (including parts selection and

ordering, pricing and availability, expediting delivery, dispute resolution, and limited

technical support)

  • Provide superior follow up to distributors and sales managers
  • Manage all account interactions via inbound phone
  • Communicate with Distribution, including Service Managers and Parts counter personnel

    • via telephone, and Cases to build strong business relationships; ensure a

    positive customer experience.

  • Collaborate with internal departments to resolve customer opportunities
  • Actively participate in departmental Carrier Excellence Activities
  • Ability to manage multiple reports and combine data from various sources

    • Key Qualifications :

  • Working knowledge of call center tools such as CRM (Customer Relationship

    • Management software) and phone tools (Salesforce experience preferred)

  • Ability to handle between 60-70 phone calls / cases per day while maintaining a

    • positive / responsive attitude with the customer

  • Working knowledge of SAP, Salesforce, PIC, and Windchill systems is desired.
  • A background in Residential and Commercial HVAC applications, products, and

    • systems, and the ability to read basic technical drawings is desired.

  • Excellent customer service skills
  • Strong written and oral communication skills
  • Proficient in MS Office (specifically Word and Excel)
  • Strong analytical skills, accuracy, and attention to detail
  • Sense of urgency; strong organizational skills, and ability to handle multiple tasks at one

    • time

  • Creative problem-solving skills
  • Self-starter and well organized, able to multitask and prioritize work
  • Adaptability and flexibility to seasonality and changing business demands are critical.
  • No travel required
  • Spanish language skills are a plus.

    • Let me know if you have any questions.

    serp_jobs.job_alerts.create_a_job

    Account Representative • East Syracuse, NY, US

    Job_description.internal_linking.related_jobs
    Account Specialist

    Account Specialist

    TradeJobsWorkforce • 13202 Syracuse, NY, US
    serp_jobs.job_card.full_time
    Account Specialist Job Duties : Prepares work to be processed by gathering, sorting, organizing, and recording data, information, and documents. Completes enrollments by analyzing and auditing docume...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Account Specialist

    Account Specialist

    VirtualVocations • Syracuse, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for an Account Specialist to serve as a key point of contact for clients and support client satisfaction and business retention. Key Responsibilities : Serve as a key support f...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Patient Account Associate

    Patient Account Associate

    VirtualVocations • Syracuse, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Patient Account Associate responsible for managing billing, payment posting, and collections within the Revenue Cycle. Key Responsibilities Manage billing, payment posti...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Texas Licensed Account Executive

    Texas Licensed Account Executive

    VirtualVocations • Syracuse, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Account Executive, Enterprise Content Services.Key Responsibilities Identify potential areas of opportunity for customers and provide innovative solutions Lead ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Sales Account Manager

    Sales Account Manager

    VirtualVocations • Syracuse, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Direct Sales Account Manager.Key Responsibilities Identify and pursue new leads and clients to achieve production goals Conduct phone meetings to present products and ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    NMLS Licensed Account Executive

    NMLS Licensed Account Executive

    VirtualVocations • Syracuse, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Mortgage Account Executive to join their remote sales team.Key Responsibilities Meet or exceed monthly goals for prospecting new business within an assigned territory ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    IT Account Services Representative

    IT Account Services Representative

    VirtualVocations • Syracuse, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for an IT Account Services Representative for a contract-to-hire position in the non-profit / humanitarian industry. Key Responsibilities Creating, modifying, and deactivating u...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Partnerships Account Executive

    Partnerships Account Executive

    VirtualVocations • Syracuse, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Partnerships Account Executive.Key Responsibilities Drive the sales process from start to close for merchants referred by partners Onboard prospects and help them beco...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Account Executive

    Account Executive

    VirtualVocations • Syracuse, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for an Emerging Account Executive to develop relationships with existing customers and drive sales growth. Key Responsibilities Drive awareness and adoption of new products fo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Account Representative

    Account Representative

    PDS Tech Commercial • East Syracuse, NY, US
    serp_jobs.job_card.full_time
    Join the Front Lines of Customer Excellence : Account Representative at PDS Tech Commercial.Be the voice of a leading manufacturer and shape customer success, one call at a time.Full-Time : Mon-Fri (...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Enterprise Account Manager

    Enterprise Account Manager

    VirtualVocations • Syracuse, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for an Enterprise - Customer Success Manager.Key Responsibilities Own long-term relationships and commercial outcomes for a portfolio of fashion brands, managing renewals, re...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Account Executive

    Account Executive

    TradeJobsWorkForce • 13214 Syracuse, NY, US
    serp_jobs.job_card.full_time
    Account Executive Job Duties : Develop itineraries and effectively utilize personnel and other reso...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Account Representative

    Account Representative

    VirtualVocations • Syracuse, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for an Account Representative to support sales and client management remotely.Key Responsibilities : Communicate with customers to address concerns, track orders, and ensure t...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Patient Account Representative

    Patient Account Representative

    VirtualVocations • Syracuse, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Patient Account Representative-Remote.Key Responsibilities Research and resolve uncollected account balances by contacting third-party payors and patients Document acc...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Account Representative - ENT

    Account Representative - ENT

    LanceSoft • East Syracuse, NY, US
    serp_jobs.job_card.full_time
    Duration : 6+ month of contract Payrate : $22.We seek a motivated, process-oriented individual in our Customer Care Center to support our customers via telephone and written communications.Our channe...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Account Sales Representative

    Account Sales Representative

    TradeJobsWorkforce • 13203 Syracuse, NY, US
    serp_jobs.job_card.full_time
    Account Sales Representative Job Duties : Identifies market potential by qualifying accounts.Initiates sales process by scheduling appointments; making initial presenta...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Account Manager

    Account Manager

    TradeJobsWorkForce • 13208 Syracuse, NY, US
    serp_jobs.job_card.full_time
    Account Manager Job Duties : Manage multiple accounts, ensuring that a high level of customer ret...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Provider Engagement Account Executive

    Provider Engagement Account Executive

    Centene • Syracuse, NY, US
    serp_jobs.job_card.full_time +1
    Strategic Partnerships Development Specialist.You could be the one who changes everything for our 28 million members.Centene is transforming the health of our communities, one person at a time.As a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted