Job Description
Job Description
International Development Specialist
WeatherTech Direct is seeking a qualified International Development Specialist to perform market research and deliver prompt, efficient and professional customer support and product knowledge via phone, email and face-to-face interactions to our international customers.
This is a great opportunity to join the WeatherTech Direct team!
- Employees who demonstrate excellent performance, attitude, and punctuality have the potential to earn end of year bonuses and pay increases!
As an International Development Specialist, you will
Manage customer accounts with a view to maximizing their valueCreate business cases and other pitch materials to sellDevelop and implement Global E-Commerce strategies for expansion while ensuring strategies align with the overall business modelCreate and make strategic presentations to leadership inside and outside the organizationField and respond to incoming sales enquiries with the intent of maximizing their sales potential whilst delivering the best possible service to customersIdentify and secure sales and other commercial opportunitiesFormulate and execute a commercial strategy to generate new revenue streams.Deliver excellent customer service and demonstrate a high degree of professionalismWork closely with the international team and management to formulate quotes, obtain status of orders, resolve product inquiries, etc.Provide timely feedback to management regarding service failures or customer concernsPerform market research and analyze internal department procedures to achieve all sales targetsPerform customer product trainings via zoom or in person.Proactively acquire new customers through outbound calling / emailing initiativesAttend new product training sessions as requiredAttend international trade shows, and commercial conferences to stay up-to-date on international sales rules and regulations as requiredEstablish, review, and report market activity, market penetration, pricing, margins, selling approaches and itineraries to product managementResolve issues by working with the customer, sales, and product marketing / development.Follow company safety rules and keep designated work area in a clean and orderly conditionPerform other duties as assignedQualified Candidates will have
1-2 years prior experienceA high school diploma or equivalentExcellent written and communication skills (Bilingual is a plus- Spanish, or any other language)Knowledge of various social media platforms such as Facebook, Instagram, etc.Understanding of common business practices relating to pricing, terms, shipment, taxes, payment and servicesProfessional and concise verbal and written communication skills as well as active listening skills to fully comprehend customer needsStrong interpersonal, organizational and conflict resolution skills to effectively work with customers as well as other departments within the companyA highly developed sense of integrity and commitment to customer satisfactionThe capability to handle adversity and conflict with successful outcomesThe ability to systematically and logically to resolve problemsStrong attention to detail and ability to multi-taskThe ability to work independently and collaboratively as part of a teamProficiency with Microsoft Office and data search / entryAuthorization to work in the United StatesWhy you’ll love working at WeatherTech Direct
WeatherTech Direct is proud to offer employees a competitive salary and benefits package, opportunities for internal promotions and skill development, and clean and safe workspace. Employees are offered an array of perks including :
Outstanding BlueCross BlueShield of Illinois medical plans; as well as dental, vision, short-and-long term disability, and company-paid life insurance401(k) with employer matchingPaid vacation, holidays, and personal timeWTC1