Field Restaurant Support Manager

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About The Gillis Organization

The Gillis Organization is a leading franchisee of the McDonald's System USA. Located in Neptune, NJ, we own and operate McDonald's restaurants in New Jersey and New York. We take pride in our high standards of excellence and consistently exceed our customers' expectations for our outstanding brand.

About The Gillis Organization

The Gillis Organization is a leading franchisee of the McDonald's System USA. Located in Neptune, NJ, we own and operate McDonald's restaurants in New Jersey and New York. We take pride in our high standards of excellence and consistently exceed our customers' expectations for our outstanding brand.

The Field Restaurant Support Manager is crucial to the Gillis Organization's dedication to operating exceptional restaurants that prioritize a people-first culture and operational excellence.

Role Summary

The Field Restaurant Support Manager is self-motivated, engages actively with people, and shows care, respect, and passion for the restaurant crew, managers, and guests. This candidate provides supervision, auditing, innovation, and oversight throughout the organization's restaurants. The FRSM will be expected to collaborate and execute tasks alongside the General Manager, Area Supervisors, Market Director, Owner / Operators, and extended leadership teams. The individual fosters a high-performing team culture focused on operational execution. Strong communication skills and the ability to liaise with peers and leadership to fulfill a full range of duties and responsibilities are essential. Principal accountabilities will vary based on the needs of the restaurant(s). This role will directly support seven locations in the Albany / Schenectady / Troy area and will also provide indirect support to fifteen locations in New Jersey.

Job Duties

Restaurant Operations

• Perform unannounced food safety inspections at restaurants in the market every month.
• Perform unannounced monthly assessments of operational excellence at restaurants within the market.
• Perform the Running Great Restaurant visits to locations in Level 1.
• Accountable for preparing Level 2 and 3 restaurants for Running Great Restaurant visits.
• Lead all major market deployments, such as Best Burger and Better Breakfast.
• Lead on NRBES walk thru as assigned.
• Assist restaurants when the general manager or area supervisor is unavailable.
• Carry out special projects assigned by the Market Director or above.

Support, Training, and Development

Restaurant Profitability

with business strategy

Human Resources

Skills And Qualifications

Work Environment

The working environment will consist of restaurant settings on the floor shoulder to shoulder with members of the Gillis Organization. Hours of work could include evenings and weekends. Travel will be required.

Benefits

$65,000 Base Salary

401(K) Retirement Plan

Auto Reimbursement

Communication Reimbursement

Bonus Program

Dental Insurance

Employee Discount

Health Insurance

Vision Insurance

Vacation

Paid Time Off

Tuition Reimbursement

McDonald's On Us

McDonald's Swag

Send Resume or Questions

julio.morgangillis@partners.mcd.com

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Other

Industries

Restaurants

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