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Field Service Technician

Field Service Technician

HUNTER TRUCK SALES & SERVICE LLCScranton, PA, US
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Job Description

Job Description

Join the Hunter Truck Family – Now Hiring a Field Service Technician!

  • ???? Location : Scranton, PA
  • ???? Position Type : Full-Time, Non-Exempt

Drive Your Career Forward with Hunter Truck

Looking for a career with a company that values integrity, teamwork, and great service? Since 1938, Hunter Truck has been a trusted, family-owned Peterbilt dealer providing top-tier trucking solutions across Pennsylvania, West Virginia, New Jersey, and New York. Now, we’re growing—and want YOU on our team!

We’re searching for a skilled and customer-focused Field Service Technician to join our Scranton branch. If you’re passionate about trucks, enjoy hands-on work, and want to be part of a team that supports your success, this is the opportunity for you!

At a Glance

  • ???? Schedule : Full-time, Monday–Friday, 8 : 00 AM – 4 : 30 PM
  • ???? Address : 2900 Stafford Avenue Scranton, PA 18505

    • What You’ll Do

    As a Field Service Technician , you’ll diagnose, repair, and maintain heavy-duty trucks at customer job sites with efficiency and professionalism. You will :

  • Perform unsupervised repairs and diagnostics in accordance with dealership and factory standards
  • Complete major component repairs and overhauls, including engine, driveline, electrical, and A / C systems
  • Diagnose malfunctions based on inspections and customer concerns
  • Communicate with service and parts departments to coordinate workflow and secure needed parts
  • Save, tag, and track warranty parts; open OEM and vendor diagnostic cases as required
  • Document all repairs and recommendations on work orders with accuracy
  • Road test vehicles and perform inspections for safety or additional service needs
  • Install optional equipment, report defects, and keep customers informed of repair status
  • Maintain greater than 80% productivity and 95% efficiency
  • Keep service truck clean, neat, and safe; wash weekly
  • Assist fellow technicians and participate in ongoing manufacturer training programs
  • Adhere to federal, state, and local safety regulations, including OSHA and hazardous waste handling
  • Maintain dealership-owned tools and work area cleanliness
  • Promote health and safety policies in all work environments

    • What We’re Looking For

  • Vocational / technical school graduate with 5+ years related experience, or equivalent training
  • Strong background in engine and driveline troubleshooting, electrical systems, and A / C repair
  • Ability to overhaul major components and perform advanced diagnostics
  • Strong communication and problem-solving skills
  • Good supply of personal hand tools required

    • Required Certifications & Licenses :

  • Automotive Service Excellence (ASE) Certifications
  • Drive Train Certification for Medium / Heavy Truck
  • HVAC Certification for Medium / Heavy Truck
  • State Vehicle Inspector Certification (Class 7)
  • MX Engine Certification
  • Cummins MD and HD Certification
  • Commercial Driver’s License (CDL) Class B or higher (must meet company insurability standards)
  • Valid Driver’s License (must meet company insurability standards)

    • Physical Requirements

  • Regular standing, climbing, stooping, kneeling, and crawling
  • Frequent lifting of 50+ lbs; ability to lift / move more than 100 lbs occasionally
  • Visual abilities including close, distance, color, peripheral vision, depth perception, and focus adjustment

    • Work Environment

  • Exposure to moving mechanical parts, fumes, airborne particles, and outside weather
  • Occasional work at heights or in loud environments
  • Team-based shop and field setting

    • Why Join Hunter Truck?

    ✅ Competitive Pay + Incentives

    ✅ Medical, Dental, Vision, Life & Disability Insurance

    ✅ 401(k) with Company Match

    ✅ Paid Training & Career Growth Opportunities

    ✅ Stable, Family-Owned Company Since 1938

    ✅ Team-Oriented Culture

    Hunter Truck is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace for all employees.

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    Field Service Technician • Scranton, PA, US

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