Account Representative

Account Representative

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry. As an Account Representative at Howard Precision Metals, a Ryerson family of companies, you will play a crucial role in delivering outstanding customer support to address and resolve customer needs effectively. Your responsibilities will drive revenue growth by identifying opportunities to enhance customer satisfaction. Successful candidates in this role will participate in a 5-week sales training program called Ryerson Academy, which will provide them with the knowledge and skills necessary to excel as an Account Representative.

Roles and Responsibilities :

• Processes customer orders, makes sales calls, and works to establish relationships with customers
• Continues to build territory / account approach and monitor resources
• Works with different departments to execute account development plans
• Prioritizes concurrent customers' demands and provides satisfactory service to all
• Balances concurrent requests for assistance from internal and external customers for customer service issues
• Tasks must be completed with speed and accuracy
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements :

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.