Senior Contact Center AnalystVirtualVocations • Arlington, Texas, United States
Senior Contact Center Analyst
VirtualVocations • Arlington, Texas, United States
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A company is looking for a Senior Contact Center Operations Analyst who will lead the review and analysis of contact center operational processes.
Key Responsibilities
Manage the gathering, analyzing, and interpreting of contact center data to prepare reports for management
Develop and implement strategic business solutions through data research and analysis
Facilitate the development of data reporting assets to identify improvement opportunities for contact center operations
Required Qualifications
Bachelor's degree required
4 - 6 years of related experience preferred
Equivalent experience may be considered
Candidate residing in Florida is preferred
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Contact Center Analyst • Arlington, Texas, United States
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APPLICATIONS ARE REVIEWED DAILY.YOU CAN EXPECT A RESPONSE WITHIN 24 HOURS.Our Patients : An intentional focus on small caseloads with a compassionate care approach.
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