Front Desk AgentGood Labor Jobs LLC • Ogunquit, ME, US
Front Desk Agent
Good Labor Jobs LLC • Ogunquit, ME, US
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionHigh school diploma or equivalent experience Minimum of one year of experience in a related position Ability to work onsite at the hotel location Flexible availability for both day and night shifts Proficiency in English (reading, writing, speaking) Willingness to learn new technology platforms Ability to stand for extended periods at the front desk Ability to lift and push up to 50 lbs., including guest luggage (limited) Strong ability to work independently Friendly, professional, and customer-service-oriented demeanor Previous experience in a customer-facing role Proficiency in Microsoft Office Suite Bilingual skills, with preference for Spanish or French
Job Description
Job Description
Front Desk Agent – Anchorage By The Sea
Location : Ogunquit, ME
Job Type : Full-Time
Compensation : $18 per hour
Job Overview
Anchorage By The Sea is seeking a customer-focused Front Desk Agent to join our team. This role is responsible for guest registration, managing reservations, and providing guests with information about the hotel and surrounding area. If you excel in customer service and have previous experience in a service-related role, we encourage you to apply.
Responsibilities
- Manage online, phone, and in-person room reservations in a fast-paced environment
- Communicate relevant shift information to the next shift and direct supervisor
- Welcome guests, process check-ins and check-outs, distribute room keys, and explain hotel amenities
- Process payments and resolve any discrepancies
- Address guest concerns and complaints in a professional and timely manner
- Provide guests with information about local attractions and amenities
- Collaborate with team members to ensure guest accommodations meet hotel standards and special requests are fulfilled
- Maintain a clean, organized, and well-functioning workstation
- Follow training procedures and adhere to standard operating procedures
- Perform additional duties as assigned by management
Requirements
Preferred Qualifications
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Front Desk Agent • Ogunquit, ME, US
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