Senior Program Manager, Family Enrichment Center (Staten Island)

The Organization

The Center for Justice Innovation is a community justice organization that centers safety and racial justice. Since our founding in 1996, the Center has partnered with community members, courts, and the people most impacted to create stronger, healthier, more just communities. Our decades of experience in courts and communities, coupled with our field-leading research and practitioner expertise, help us drive justice nationwide in innovative, powerful, and durable ways. For more information on how and where we work, please visit www.innovatingjustice.org.

The Center is a 900-employee, $130 million nonprofit that accomplishes its vision through three pillars of work : creating and scaling operating programs to test new ideas and solve problems, performing original research to determine what works (and what doesn't), and providing expert assistance and policy guidance to justice reformers around the world.

Operating Programs

The Center's operating programs, including the award-winning Red Hook Community Justice Center and Midtown Community Justice Center, test new ideas, solve difficult problems, and attempt to achieve systemic change within the justice system. Our projects include community-based violence prevention programs, alternatives to incarceration, reentry initiatives, and court-based initiatives that reduce the use of unnecessary incarceration and promote positive individual and family change. Through this programming, we have produced tangible results like safer streets, reduced incarceration, and improved neighborhood perceptions of justice.

Research

The Center's research teams are staffed with social scientists, data analysts, and lawyers who are academically-trained or have lived experience and who conduct research in the U.S. and globally on diverse criminal-legal system and justice issues. Their work includes evaluating programs and policies; conducting exploratory, community-based studies; and providing research translation and strategic planning for system actors. The Center has published studies on topics including court and jail reform, intimate partner violence, restorative justice, gun violence, reentry, sixth amendment rights, and progressive prosecution. The research teams strive to make their work meaningful and actionable to the communities they work with, policymakers, and practitioners.

Policy & Expert Assistance

The Center provides hands-on, planning and implementation assistance to a wide range of jurisdictions in areas of reform such as problem-solving courts (e.g., community courts, treatment courts, domestic violence courts), tribal justice, reducing incarceration and the use of fines / fees and reducing crime and violence. Our current expert assistance takes many forms, including help with analyzing data, strategic planning and consultation, policy guidance, and hosting site visits to its operating programs in the New York City area.

Center Support

A dedicated support team within the Center ensures the smooth functioning of operations across various domains, including finance, legal, technology, human resources, fundraising, real estate, and communications. Comprising 15% of the organization's staff, these teams provide essential infrastructure support and innovative solutions aligned with the Center's mission and values.

The Opportunity

The Staten Island Justice Center is seeking a Senior Program Manager, Family Enrichment Center. Reporting to the Deputy Project Director, the Senior Program Manager will oversee day to day operations of the Family Enrichment Center (FEC) funded by the New York City Administration for Children Services (ACS). FECs represent one of ACS' approaches to supporting child and family well-being and strong communities, build on family and community strengths, are guided by the community's interests, dreams, goals, and desires, and do so without being intrusive or using a case management approach. FECs do not follow a traditional social service delivery approach. They are 100% voluntary, safe spaces that welcome all, and respect each person's privacy and their ability to decide how, when, and how often to interact with an FEC. The Senior Program Manager will ensure the FEC is run with fidelity to the model, serve as a liaison to ACS, and co-design and co-implement strategies.

Responsibilities include but are not limited to :

• Identify community members through a series of virtual and in-person meetings who are interested in being part of the FEC and engage them in discussions about community needs, assets, and strengths to inform FEC vision and offerings;
• Help the community to identify and secure a physical space for the FEC and ensuring that the space is co-designed with the community to be a welcoming, encouraging, and positive environment;
• Bring the model of co-design to life by ensuring that members have substantial roles in creating a vision for the FEC and designing offerings that promote one or more of the seven family protective factors (Resilience, Relationships, Knowledge, Support, Communication, Economic Mobility, and Community);
• Develop and support an Advisory Council / Board of FEC members to guide the strategic vision for the FEC, manage the FEC budget, and participate in management decisions, reviewing financial reports, and other activities;
• Manage the hiring, training, and coaching of FEC staff / team members and provide supervision and ongoing support;
• Create a culture of equity, collaboration, and non-hierarchical decision making among staff, FEC members, and Advisory Council / Board members and ensure that the FEC is known as an entity separate from the contractor, not marketed as a program of the contractor, and that the contractor allows the community to create its own FEC identity;
• Maintain consistent communication with the New York City Administration for Children Services (ACS) Division of Child and Family Well-Being team to discuss progress and ensure that all contractual responsibilities are being adhered to;
• Leverage additional resources through in-kind donations, pro-bono services, and additional funding opportunities;
• Support ongoing quality assurance and quality improvement to assess the FEC impact and ensure fidelity to frameworks of equity, co-design, Appreciative Inquiry (AI), and protective factors by working with FEC members, ACS representatives, contracted agency staff, and / or consultants;
• Participate and engage the FEC team in learning collaboratives facilitated by ACS with other FEC teams from across the city;
• Participate in SIJC all-staff meetings, committees, and staff development activities;
• Attend SIJC / FEC events or community meetings after hours or on weekends; and
• Additional tasks as necessary.

Qualifications : Advanced degree and 4-5 years of experience or a JD and 2-3 years experience required, lived experience strongly preferred. Additionally, 3-4 years of relevant supervisory experience is preferred. Bilingual English / Spanish is strongly preferred. Experience with project management, developing internal policies, allocating resources, and managing staff towards deadlines and performance goals required. Candidate should have a track record of engaging in on-the-ground community-based work and must embody and create a welcoming culture of creativity, flexibility, community and social justice. Relevant experience includes managerial and / or leadership roles in community organizing, community-led programs, coalitions, or other community-driven service delivery. Candidates should be from or have deep connection with the community they will be serving. Additional preferred qualifications include :

Position Type : Full-time, in-person schedule. Must be able to work nights or weekends, as needed.

Position Location : Staten Island, NY.

Compensation : The compensation range for this position is $77,500 - $83,610 and is commensurate with experience. The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%.

The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is