Technical Sales Support Engineer

Overview

TurnKey Lender is a provider of award-winning AI-based loan origination and management software that is changing how businesses everywhere succeed. The company puts lending software in the hands of businesses of all sizes, using proprietary technology that securely digitizes every step of credit management and the loan lifecycle. Lenders who use TurnKey Lender speed up loan decisioning and origination by means of AI-powered scoring models and business rules that increase portfolio profitability by 49%, increase operational efficiency, customer satisfaction, and client lifetime value.

The results so far :

• We have over 100 banking and non-banking customers in 28 countries
• We won multiple Lending Industry Awards
• Triple digit % revenue growth year-on-year

We enable people to do great work and develop professionally. We created the naturally evolving environment where our people are happy to work together, where different skill sets are matched to complement each other.

You can expect a real investment in your and your team's professional growth. Dedication to crafting a strong, career advancement opportunities to those seeking to take their careers to the next level.

Our Technical Sales Engineer will start their role by training and onboarding with our Implementation Team to work on implementations of our solution. By month 6, we expect this person to take on the Sales Engineer role full-time.

On the Implementation team, this person will be responsible for working with Project Managers for the delivering, customizing, developing, and participating in the successful implementation of the TurnKey Lender software solution. This is done through a unique combination of coding and SQL DBA table configuration which is part of the setup of the software and additional integrations with external systems via REST / SOAP. The software setups will include customer specific functions in relationships with BI, reporting, and SQL query development. As part of this setup and configuration, it is also required to create detailed process documentation for customer consumption of the solution and the ability to fix / address quality or functional issues of the deployed software configuration as they may be discovered. As part of the interface deployment, the engineer will develop workflows and decision flows with a decision management framework for business processes configuration, which utilizes a SQL table input model and a drag & drop software configuration interface. The goal is to build efficient intelligent automation of digital financing business processes that help our customers to boost fair lending globally and making digital lending easy to use, intelligent and affordable to people everywhere.

On the Sales Team, the engineer will work with the team to establish the business and technical value of TurnKey Lender's solution in order to meet customer specific requirements and use cases. You will demonstrate TurnKey Lender's capabilities and guide customers through the solution design process to secure the "technical close" in complex solutions sales.

Requirements

Responsibilities

Equal Opportunity

TurnKey Lender is proud to be an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. If you need any assistance or accommodations due to a disability, please contact us.

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