General Manager Auxiliary Operations (Cafes / Shops)

General Manager Of Auxiliary Operations

Organizational Summary Statement : The General Manager of Auxiliary Operations is responsible for the oversight and daily management of 12 cafs / shops within the University Maryland's Department of Dining Services. Reporting directly to the Associate Director, this position ensures consistent execution of operations, compliance with all applicable policies and regulations, and the delivery of exceptional customer service. This role plays a key leadership role in driving financial performance, enhancing staff engagement, and supporting the mission of Dining Services within a diverse university community.

Physical Demands : This is an essential position and incumbent must report to work when the campus is closed due to weather or other emergency situations. Must be able to work a variable schedule including weekends, nights, evenings, and holidays. Annual leave will not be granted for specific periods including the weeks preceding and right after the start of each semester, Football Weekends, Maryland Day, Family Weekend or special events including but not limited to OM. Must have the manual dexterity to operate equipment with or without accommodation and to lift up to 15 pounds regularly. The University of Maryland is a smoke free, drug free and weapons free campus.

Preferences : Bachelor's degree in Hospitality Management, Business Administration, or related field Experience managing multiple locations or units preferred. Required Certifications : -Valid Driver's License with fewer than five (5) points. -Prince George's County Food Service Sanitation Manager Certification (or equivalent). -TiPS or equivalent alcoholic beverage handler's certification.

Minimum Qualifications

Education : Bachelor's degree from an accredited college or university. Experience : Three (3) years of experience in restaurants, concessions, catering or food service management. One (1) year leading or supervising professional staff. Other : Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education. Knowledge of principles and procedures of food preparation, ordering, storage, and service and food safety. Knowledge of and ability to use food production, inventory, and ordering software. Skill in oral and written communication. Skill in the use of Microsoft Office products. Ability to interpret and apply policies, procedures, regulations, and laws. Ability to multitask while demonstrating a commitment to customer service and sensitivity to a culturally and ethnically diverse community.

Additional Job Details

Required Application Materials : Cover Letter and Resume Best Consideration Date : October 17, 2025 Posting Close Date : N / A Open Until Filled : Yes

For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website.

For more information on Regular Exempt benefits, select this link.

Offers of employment are contingent on completion of a background check.

The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law.

The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University's Equal Employment Opportunity Statement of Policy.