Night Auditor

Job Description

Job Description

We are seeking a customer oriented Night Auditor / Guest Service Representative. Hours are 11PM to 7AM. The successful candidate will be responsible for attending to the needs of our guests while providing outstanding guest service.

Essential Job functions include but are not limited to the following :

Responding to guest requests and inquiries

Shift is overnight (11PM-7am) up to 5 nights weekly-Requires weekedns and holidays

Welcome guests upon arrival and check-in according to established standards and procedures

Communicate hotel facilities and services to all guests

Provide information on the local area and points of interest

Answer the front desk phone, transfer calls

Post all charges, update folios, balance credit cards, charges and cash

Project a courteous and hospitable attitude at all times

Be familiar with all room types, and rates in the hotel and upsell

Stock and organize the hotels "Market”

Responsible for overall security, conduct security walks

Perform bookkeeping activities such as balancing accounts & nightly audits

The successful candidate must possess the following :

High school diploma or equivalent

Customer Service Experience

Must be capable of accurately handling money

Reading, math, and communication skills

Overnight shift 11p-7a. Weekends and holidays are required. Flexibility required (days of week may vary)

Adhere to brand and company standards

In addition to a competitive starting salary, we are proud to offer a full benefits package for our full time team members including :

Health, Life, Dental & Vision

401K

Vacation Time

PTO Time

Holiday Pay

Direct Deposit

Flex Spending and Health Savings Accounts

Yearly merit salary increases