Medical Assistant (MA) or Licensed Practical Nurse (LPN)

Why Crescent Community Health Center? Crescent is a mission driven, patient centered, organization. Crescent provides medical, dental and brain health services to the Greater Dubuque area including our most vulnerable populations. Crescent works hard to bring high quality affordable health care to all in our community. Crescent provides a diverse, fun, and inclusive workforce with competitive wages and benefits. If you are looking for a rewarding career that makes a difference in the community, this is your chance.

Summary : This role assists in the delivery of primary health care services and patient management in a fast-paced office setting. Ensure safe and appropriate assessment skills, routine screening, and provide educational instruction on disease management.

Essential Duties : Essential job duties for this position include the following items :

• Performs all job duties / functions according to CCHC mission and values
• Maintains a professional and collaborative work environment to cultivate a positive public image for CCHC
• Participate in care team huddles and pre-visit planning
• Prepare and administer injections and immunizations as ordered per provider
• Monitor patient charts for any medical chart flags / alert and follow-up on outstanding orders in a timely manner
• Greet and room patients in a friendly, respectful manner. Introduces him / herself and the provider to the patient
• Obtains and records vital signs, updates of medical / surgical history, current mediations, and allergy list for each patient
• Assists the provider by reviewing patient charts and identifying any gaps in care and outstanding order according to best practice guidelines
• Assist patients with scheduling routine and follow-up appointments
• Assist the referral coordination team with any medical questions, needs or concerns
• Communicate test results to patients as directed by the provider
• Assist providers during exams and procedures when additional help is needed
• Provide patient education, including medication guidance, home care instructions, and when to seek further medical attention.
• Participates in interdisciplinary medical staff meetings and organizational meetings
• Ability to transition into various roles within department if warranted
• Collaborate with providers, nurses, and support staff to ensure seamless coordination of care
• Recognize and respond promptly to signs of clinical deterioration or emergencies
• Maintain patient confidentiality and always adhere to HIPAA regulations
• Monitor and respond to clinical alerts or patient MyChart messages in coordination with providers
• Support vaccination efforts by screening and scheduling patients for recommended immunizations
• Complete other job duties as assigned

Qualifications : To perform this job successfully, the individual in this position must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skills and ability required.

Education / Experience :

This is a full-time position with benefits including health insurance, dental insurance, and vision (company paid) insurance, company-paid life, short-term and long-term disability, voluntary benefits, paid time off, sick leave and holiday, and a 401(k) with 5% company match (no vesting). Schedule is Monday, Tuesday, Wednesday and Friday.

See full job description for all requirements. Pre-employment drug testing, physical, and background check required.

EOE