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Applicant Interviewer Agent

Applicant Interviewer Agent

The Cole GroupHouston, TX, US
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Job Description

Job Description

Position Level : Entry level

Employment Type : Full-time, Internship (M-F 8 : 00am-5 : 00pm or 8 : 30am-5 : 30pm)

Industry : Background Screening

Website : https : / / www.thecolegroup.com /

The Cole Group provides assistance to applicants who are seeking a job, and to companies who seek the best possible applicant for that job. We work with and provide services to applicants and companies coast to coast.

Responsibilities

  • Answer incoming calls and conduct telephone interviews with pre-employment applicants as part of their background screening process
  • Engage with pre-employment applicants via text, email, and phone
  • Escalate top priority, critical issues to the appropriate department
  • Occasionally makes outbound calls to pre-employment applicants providing instructional information

Requirements

  • Excellent verbal and written communication skills
  • Detail oriented
  • Ability to work independently
  • Strong customer service skills with the ability to resolve issues
  • Ability to multitask and have great organizational skills
  • Ability to work in a fast-paced environment

    • Benefits

  • Potential bonuses of over $7,000 annually
  • 401K Plan
  • Major Medical insurance provided
  • Paid Vacation / Paid Holidays
  • Overtime possible
  • Catered lunches throughout the year

    • Location / Hourly Rate

  • Houston, TX (near 290 and Dacoma)
  • Dependent on experience / education
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