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Sales and Customer Experience Associate (Grandville, MI)

Sales and Customer Experience Associate (Grandville, MI)

The Highland River GroupGrandville, MI, US
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Job Description

Job Description

Join Our Team as a Sales & Customer Experience Associate at our new Ashley Clearance Center!

Are you a highly motivated individual with a passion for customer service and sales? Do you thrive in a collaborative environment and enjoy helping customers find exactly what they're looking for? If so, we want you to join our team at the Ashley Clearance Center!

This vital role, located at 2851 Prairie St. SW, Grandville, MI 49418, focuses on creating an exceptional shopping experience for our customers while contributing to efficient inventory management.

Your Impact :

  • Customer Engagement : Greet and build rapport with customers, providing personalized recommendations and solutions to meet their needs.
  • Sales & Transactions : Expertly assist with sales transactions, billing, and the careful loading of furniture.
  • Merchandising & Inventory : Maintain an appealing store environment through effective merchandising, signage, and product placement. Support inventory transfers and product staging on the sales floor.
  • Brand Promotion : Develop engaging social media content and campaigns to increase our brand's visibility and reach.
  • Customer Satisfaction : Respond promptly to customer inquiries, resolve concerns, and encourage valuable feedback and reviews.
  • Team Collaboration : Work seamlessly with team members to achieve sales targets and deliver outstanding customer service.
  • Store Maintenance : Contribute to a clean and organized store through regular housekeeping tasks.

What You Bring :

  • Exceptional customer service and communication abilities.
  • Previous retail or sales experience is a plus.
  • Strong attention to detail and organizational skills.
  • Ability to lift and move furniture as required.
  • Proficiency in social media content creation is a bonus.
  • Open availability is essential, including day and early evening shifts, weekends, and holidays.

    • Perks You'll Enjoy :

  • Paid Time Off (PTO)
  • 401(k) with Company Match
  • Comprehensive Health, Dental & Vision Insurance
  • Short Term Disability & Life Insurance
  • Paid Training
  • Paid Birthday Leave
  • Employee Assistance Program (EAP)
  • Exclusive Employee Furniture & Mattress Discounts
  • Referral Program & More!

    • Ready to Make a Difference?

    Apply today and become part of our purpose-driven team!

    Powered by JazzHR

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    Customer Experience Associate • Grandville, MI, US

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