Bilingual Call Center Specialist
VirtualVocationsDes Moines, Iowa, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.part_time
job_description.job_card.job_description
A company is looking for a Call Center Specialist to provide quality customer service in a remote, part-time capacity.
Key Responsibilities
Manage calls by taking ownership to enhance customer experience and build relationships
Schedule appointments, transmit messages to the clinical team, and answer medication refill questions
Demonstrate proficient data entry skills and maintain confidentiality while providing customer service
Required Qualifications
Bilingual in English and Spanish is required
Associate's Degree OR Medical Assistant Certification with 1 year of experience
Experience in a call center or busy phone system
Electronic appointment scheduling experience
Must reside and work in the United States with access to reliable, high-speed Internet
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Call Center Specialist • Des Moines, Iowa, United States
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