Woman's HOPE Residential Services - On-Call Client Safety Navigator

Woman's HOPE Residential Services - On-Call Client Safety Navigator

2261 Bryant St, San Francisco, CA 94110, USA

Make sure to apply with all the requested information, as laid out in the job overview below.

Job Description

Posted Friday, August 22, 2025 at 7 : 00 AM

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

HealthRIGHT 360 offers residentialtreatment services designed to serve individuals and families with substance use disorders andco-occurring mental health disorders.Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery . Residential programs run 24 / 7 and Individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, Medication support services, and crisis intervention.

This is a union eligible position.

This is an On Call position : shift hours and days vary as needed.

This Women’s HOPE residential program offers specialized care to the underserved female population of San Francisco, including low-income African American and Latina women and their families / children, with a special focus on pregnant and parenting women with co-occurring substance use and psychiatric disorders. The program is gender-responsive and trauma informed, addressing substance use, trauma, mental illness, health and wellness, family reunification, parenting education, employability, homelessness, and sober living skills. The team of providers at Women’s HOPE includes parenting counselors, therapists, and SUD counselors who provide wrap around services to support and empower our participants as they reach toward their goals.

On-Call Client Safety Navigators (On-Call CSNs) are responsible for maintaining and assessing the safety and security of the program and its residents while providing a supportive treatment environment. Through effective communication, On-Call CSNs relay relevant information to other members of the interdisciplinary team and perform crisis intervention as needed. On-Call CSNs ensure that the treatment environment is safe and welcoming.

KEY RESPONSIBILITIES

Safety and Security Responsibilities :

• Remains alert and awake during the entire overnight shift.
• Performs house runs to ensure and maintain accountability of all clients and the safety and security of the facility.
• Coordinates fire watch with residents.
• Performs crisis intervention and communicates with treatment team as unforeseen situations arise.
• Documents client updates and incidents in the facility log daily.
• Performs CPR and First Aid as needed. May work weekends and holidays as needed.

Treatment Setting Responsibilities :

QUALIFICATIONS

Education, Certification, and Experience

Knowledge

Skills and Abilities

2261 Bryant St, San Francisco, CA 94110, USA

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