Billing and Invoicing Specialist III

Make banking a Fifth Third better

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About the role : The Billing & Invoicing Specialist III helps to Identify and define systems and business line needs and requirements. Coordinates development and support for new and existing applications and products. Primary liaison between line of business, operational support and information technology. Partners with the business unit to develop a solid knowledge base of the business line, including the business plan, products, processes and revenue streams. Coordinates business requirements definition, development, testing, implementation and support for new and existing systems. Identifies, researches and analyzes production problems, develops solutions and coordinates resolutions. Possesses a broad understanding of business systems and industry requirements. Oversees enhancements and projects in order to maintain productivity and efficiency.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

Your Responsibilities : The responsibilities for this role are below; you may support projects of varying complexity based on skill and organizational priorities.

Assist with the planning, testing, and implementation of new applications, enhancements and / or conversion, as well as defining project and application requirements.

Function as a liaison between the business line, operations, and the technical areas throughout the project cycle.

Partner with the technical areas in the research and resolution of application and process problems.

Review operational procedures and methods and recommend changes for improvement with an emphasis on automation and efficiency.

Support billing and invoicing application development and implementation by assisting with planning, testing, and defining requirements, while serving as a liaison between business, operations and technical teams.

Drive process improvement and issue resolution by partnering with technical teams to troubleshoot application issues and recommending operational enhancements focused on automation and efficiency.

Possesses a solid knowledge base of multiple business lines, including the business plans, products, processes and revenue streams.

Leads the research and resolution of invoicing system issues. Partners with lines of business and technical areas in the research and resolution of system and process problems.

Reviews operational procedures and methods and recommends changes for improvement, with an emphasis on automation and efficiency.

Maintains manuals, standard business and status reports, technical training material and reference material.

Ad-hoc reporting for system information for line of business, IT and individual departments within operations.

Maintains / fixes billing and invoicing applications and creates / updates coding to ensure applications run as they should.

Other Duties : Performing other duties as assigned, adapting to new tasks or shifts in priorities as necessary to support your team's and the company's mission.

MINIMUM REQUIREMENTS :

Qualified candidates will possess a Bachelors degree of proficiency (minimum of 5 years experience)

REQUIRED SKILLS :

Qualified candidates will possess a Bachelors degree of proficiency (minimum of 5 years experience), in :

Database Design & Management -Strong experience in relational modeling and managing RDBMS platforms, including Snowflake.

ETL & Data Engineering - Skilled in building and maintaining ETL pipelines with CI / CD automation.

Technical Expertise in Snowflake, Python, and Power BI

Proficient in Python for data processing and API development.

Experienced in Power BI for reporting and analytics.

Bachelor's degree or equivalent work experience.

Minimum of 5 years of loan servicing system (or programming) experience.

Six-Sigma Training Preferred.

Advanced knowledge of Microsoft Products.

Project Management (PM) Methodology, DLC / Testing QA Experience.

Experience with the following : Quality Center (UAT), SAS / Roscoe, Monarch and Business Objects.

Exposure to end user reporting tool such as Business Objects or some equivalent.

Good oral and written communication with strong presentation skills.

SKILLS FOR SUCCESS :

Qualified candidates will possess an Bachelors degree of proficiency (typically from 3-5 years of work or practical experience), across a suite of skills including, but not limited to :

Advanced knowledge of Microsoft Products.

Project Management (PM) Methodology, DLC / Testing QA Experience.

Experience with the following : Quality Center (UAT), SAS / Roscoe, Monarch and Business Objects.

Exposure to end user reporting tool such as Business Objects or some equivalent.

Good oral and written communication with strong presentation skills.

DOING THE RIGHT THING : Our employees take pride in doing the right thing for customers and colleagues as well as being accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures that protect all our valuable assets -including you .

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Billing and Invoicing Specialist III

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and / or individual performance.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being.You can learn more about those programs on our 53.com Careers page at : or by consulting with your talent acquisition partner.

LOCATION Cincinnati, Ohio 45227

Attention search firms and staffing agencies : do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.