Education Supervisor -Duke Life Flight

Job Description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

The Education Supervisor at Duke Health supports the onboarding, orientation, and ongoing educational needs of clinical staff within assigned units or departments. The role places a strong emphasis on fostering professional development, enhancing clinical knowledge and skills, and promoting career growth. This position primarily supports the DUH Life Flight team, including nurses, EMTs / Paramedics, and RTs. Prior clinical experience within Life Flight and / or emergency and critical care specialties is essential.

General Description of the Job Class

The Education Supervisor will report to the DUHS Director. This position will manage all departmental education and orientation activities. This position will facilitate the adult learning process creating a climate which supports learning. This position will assist in the development of educational and compliance standards. The position will coordinate orientation for all new hires and conduct 30 / 60 / 90-day reviews.

Shifts :   Monday-Friday with potential off shift hours to fulfill the responsibilities of the position.

Duties and Responsibilities of this Level

• Manages orientation for all new hires and transfers. Coordinates preceptors, learning activities and ensures CBOs are complete.
• Completes all 30, 60, and 90-day reviews. Create development plans as needed.
• Coordinates learning opportunities for staff within assigned locations to facilitate orientation, competency validation and meet ongoing learning needs, planning, formal training methods and on-the-job instruction techniques.
• Works as part of a system, entity, and work unit to develop and deliver education to identified audiences.
• Communicates effectively with staff and management regarding educational needs and offerings.
• Coordinates educational activities with the assigned clinical area leadership.
• Establishes and maintains a departmental educational documentation system consistent with regulatory and hospital standards.
• In conjunction with the manager, develops performance review plans.
• In conjunction with manager, develops career pathways for staff.
• Assesses the training needs and progress of staff members; researches, develops and evaluates in-service training programs.
• Develops and conducts annual competency validation process.
• Develops / coordinates education plans related to initial and ongoing competency.
• Supports staff development with educational activities (which include remediation, certification, mentoring, life support, Joint Commission requirements, new equipment / procedures, electronic health record updates).
• Designs, implements, and evaluates education on new products, procedures, and identified learning needs by team members.
• Assess / coach and evaluate staff level of practice. Develop programs that foster continued clinical development from novice to expert to positively impact on patient care and career satisfaction of staff.
• Participate in personnel actions including, but not limited to, hiring, performance appraisals, disciplinary actions, terminations, and other related activities.

Required Qualifications at this Level

Education

Experience

Degrees, Licensure, and / or Certification

Knowledge, Skills, and Abilities

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions : Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and / or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.