Sales & Event Coordinator - Full Time

Property About Us

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Location Description

Welcome to The Colony Hotel in the picturesque setting of Maine, proudly part of the Pyramid Global Hospitality portfolio. Offering 140 charming guest rooms and 10,000 sq ft of versatile meeting space, The Colony Hotel is more than just a place to stayit's a coastal retreat that seamlessly integrates comfort with career opportunities. Nestled along the scenic coastline of Maine, The Colony Hotel embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities take center stage. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements. Join us at The Colony Hotel, where your pathway to a fulfilling career is guided by an excellent People First Culture. It's about being part of a professional team that understands the unique charm of Maine while supporting your individual career journey. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development amidst the coastal beauty of Maine!

Overview

At The Colony Hotel, we pride ourselves on being a great place to work! With its Historic New England charm and its picturesque coastal views, you cant miss the opportunity to be part of a growing team!

What sets us apart? Our culture, full benefit plans, including 401k with a company match, and high starting wages. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Global Hospitality at the Hanover Inn Dartmouth can mean for you!

We are looking for a highly engaging, customer focused individual to join our team as Sales Coordinator. The successful candidate for this role is engaging, full of energy, and is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.

The Sales Coordinator provides support for the leaders of the hotel / resort and is responsible for variety of duties including, but not limited to reporting, filing, answering phones and emails, processing invoices, managing schedules and assisting with problem resolution.

We are looking for Full Time Sales Coordinator (flexible hours) to join our family who is passionate about customer service and ensuring our guests are having a wonderful experience. We are looking for a dedicated, hard-working person who is driven by making a difference!

• Act as Lead catcher for the Sales Department.
• Provide timely customer service to Inns guests and internal team
• Daily creation and distribution of Banquet Event orders, entering customer information Opera Sales and Catering.
• Work with A / R to preauthorize banquet and catering and charge customers appropriately.
• Works with Rooms Director to receive and monitor guest room lists.
• Create and distribute communication documents between sales and other hotel departments, such as Banquet Event Orders and Group Resumes and update postings and communication of venues throughout the Inn.
• Update the Reader Board for all incoming groups.
• Conduct site tours of the building, when sales manager is unavailable.
• Create and maintain computer-based filing and organization systems for records, reports, documents, etc.
• Enter and retrieve information contained in computer databases to update records, files, reservations, and answer inquiries from guests.
• Document and communicate all guest requests / concerns to appropriate personnel.
• Send and receive group evaluations.

Qualifications

Sales Force & Social Tables experience desired, but not required

HS diploma

2+ years in Administrative role

Ability to multi-task