Customer Service Representative

Job Description

Job Title : Customer Service Representative

Location : East Greenwich, RI 02818 (Must be within a 50-mile radius)

Virtual Role with In-Person Training, then Remote role.

Duration : 6+ months contract (Possibility of Extension & Conversion depending on Performance)

Hours of training : 8 : 30am - 5pm EST Monday - Friday

Hours post training : Must be available 8am - 11pm Monday through Friday. (REMOTE)

Class Start Date : 11 / 24 / 2025 Inbound customer service role for Defined Benefits / Retirement Income Solutions Dept.

Pay Range : $18 - $20 / hr

Training & Schedule

In-Person Training : 11-24-25, 8 : 30 AM – 5 PM EST, Monday – Friday. Attendance for the full duration is mandatory.

Post-Training Schedule : Availability required between 8 AM – 9 PM, Monday – Friday. A consistent schedule will be assigned within this time frame.

• Must be able to use video during interviews and training.
• Must have ability to work during the hours of operation of Monday-Friday, 8am to 9pm. Candidates must be flexible regarding shifts worked, which may change based on business needs.

Description :

Essential Skills & Experience

Education : High school diploma or GED equivalent required.

Mandatory :

Requirements :

Equipment Coordination : Contractors will have their equipment picked up on Day 1 of Training. The equipment to be supplied during this contact : laptop, docking station, 2 x monitors, keyboard, mouse & headset.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.