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Upper Bar Cocktail Server

Upper Bar Cocktail Server

River Center OutletsMilwaukee, WI, US
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Description

POSITION PURPOSE : As a Cocktail Server you will be working in a social environment where you have the opportunity to connect with guests and build relationships. Among the social aspect of a Cocktail Server, you will provide the service of food and beverage to our guests in a friendly and timely manner.

ESSENTIAL FUNCTIONS :

  • Greet guests in a timely, friendly, and courteous manner and explain all specials and promotions.
  • Take orders, reciting selection of all call and premium brands as requested, requires memorization of all available drinks.
  • Input orders into point of sale system and inform bartender an order was made in a timely manner.
  • Present the guest with the check promptly, thanking them and inviting them to return, so they will frequent the restaurant again.
  • Keep guest tables and floors clean. Assist with bar area organization and overall cleanliness.
  • Replenish beverages and check guest satisfaction regularly.
  • Must adhere to all State, Federal, and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to ensure all laws are being followed.
  • Other duties as assigned.

POSITION REQUIREMENTS :

  • Prior cocktail service experience preferred; must be at least 18 years old to serve alcohol.
  • Basic knowledge of food and beverage preparation, including spirits, beer, wine, and trending liquors.
  • Ability to memorize and promote menu items and specials.
  • Proficient in English for menu comprehension, promotions, and guest communication.
  • Ability to carry and transport trays up to 40 lbs. through crowded areas for the duration of a shift.
  • Skilled in operating POS systems for order entry and payment processing.
  • Must obtain and maintain all required licenses or certifications (bartender certifications preferred).
  • Flexible availability, including days, nights, weekends, and holidays.
  • Strong guest service skills with the ability to work under pressure in high-volume environments.
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    Cocktail Server • Milwaukee, WI, US