Unapplied Cash Specialist

Unapplied Cash Application Specialist

Location : Independence, OH - Rockside Woods Blvd - Management - North BSC

How Will You Contribute and Grow?

The Unapplied Cash Application Specialist is responsible for researching and resolving credit balances as a result of customer payments and or credit memos. The Unapplied Cash Application Specialist will regularly interact with the Division and Region Finance teams; Regional branch, plant and sales associates; and external customers.

Are You a Match?

Required Education : High School Diploma / GED required. Associates / Bachelor's degree preferred.

Required Length & Type of Experience : Prior customer service, accounts receivable, cash applications, billing and or collections experience required. Prior SAP experience is a plus. Experience with Microsoft D365 a plus.

Knowledge, Skills & Abilities : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Proficient in Google suite applications and Microsoft Office (Word, Excel) as well as a demonstrated ability to utilize financial applications within SAP.
• Exhibit customer focused behavior such as building positive relationships and strive to understand customer's needs, both internal and external.
• Ability to deal with difficult situations in a diplomatic and professional manner.
• Excellent analytical and creative problem solving skills with the ability to make independent decisions based on investigation and judgment as well as ability to discern when to escalate issues.
• Excellent oral and written communication and interpersonal skills. Ability to adjust communication style based on customer situation.
• Ability to work in a fast pace environment and able to multitask.
• Strong time management skills.
• Self-motivated.
• A positive approach and willingness to learn coupled with the ability to work in a team environment.

Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits : We care about and support all Airgas associates. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.

Your Differences Enhance Our Performance : At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

Equal Employment Opportunity Information : We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.