Talent.com
Quality Assurance Lead

Quality Assurance Lead

VirtualVocationsProvo, Utah, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Quality Assurance Lead to manage their Quality program across Sales and Service.

Key Responsibilities

Oversee the AI Driven QA engine for Sales and Service, including sampling, scoring, and reviews

Implement Sales Efficacy and Service Quality campaigns to enhance performance and compliance

Analyze QA data to identify trends and collaborate with leadership to drive actionable improvements

Required Qualifications

3-5 years of experience in contact center QA with program ownership

Hands-on experience with QA and contact center tools and systems

Ability to analyze data and communicate insights effectively

Proven success in designing QA rubrics and processes for compliance and performance

Experience managing offshore QA teams is a plus

serp_jobs.job_alerts.create_a_job

Quality Assurance Lead • Provo, Utah, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Senior Quality Assurance Specialist

Senior Quality Assurance Specialist

VirtualVocationsSalt Lake City, Utah, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Quality Assurance Specialist to support enterprise IT program management and quality oversight for a major Department of Defense information systems modernization ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Director, Quality Assurance

Director, Quality Assurance

Ratio TherapeuticsSalt Lake City, UT, US
serp_jobs.job_card.full_time
Ratio Therapeutics is committed to improving and extending the lives of cancer patients without sacrificing their quality of life. We are a team of passionate scientists, engineers, and business pro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Senior Quality Assurance Manager

Senior Quality Assurance Manager

VirtualVocationsProvo, Utah, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager, Quality Assurance, SOP Writer.Key Responsibilities Develop and implement quality assurance strategies and processes for clinical trials Conduct quality...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Bilingual Quality Assurance Analyst

Bilingual Quality Assurance Analyst

VirtualVocationsProvo, Utah, United States
serp_jobs.job_card.full_time
A company is looking for a Bilingual Quality Assurance Analyst to monitor and assess call center performance.Key Responsibilities Designs call monitoring formats and quality standards Performs c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Life Insurance QA Lead

Life Insurance QA Lead

VirtualVocationsSalt Lake City, Utah, United States
serp_jobs.job_card.full_time
A company is looking for a Life Insurance Software QA Lead to oversee testing efforts for transformation projects in the life insurance domain. Key Responsibilities : Lead and manage the testing ph...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Senior Quality Assurance Engineer

Senior Quality Assurance Engineer

VirtualVocationsProvo, Utah, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Quality Assurance Engineer to enhance their QA efforts and ensure high standards of software quality. Key Responsibilities Conduct Agile QA for bugs and stories c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Quality Assurance Caller

Quality Assurance Caller

VirtualVocationsProvo, Utah, United States
serp_jobs.job_card.part_time
A company is looking for a Part Time Quality Assurance Caller to support the Customer Success Team by assessing the quality of services through customer feedback. Key Responsibilities Conduct qual...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Quality Assurance Tester

Quality Assurance Tester

VirtualVocationsProvo, Utah, United States
serp_jobs.job_card.full_time
A company is looking for a Quality Assurance Engineer to join their remote team.Key Responsibilities Provide estimates for test activity durations and contractor personnel allocation Create and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Manager, Quality Assurance

Manager, Quality Assurance

StrykerSalt Lake City, UT, US
serp_jobs.job_card.full_time
Stryker is hiring a Manager, Quality Assurance supporting Global Quality Business Operations.This is an onsite role based in Salt Lake City, UT. As Manager, Quality Assurance, you will lead a high-p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Data Quality Management Lead

Data Quality Management Lead

VirtualVocationsProvo, Utah, United States
serp_jobs.job_card.full_time
A company is looking for a Techno-Functional Lead - Data Quality & Master Data Management in the Investment Management sector. Key Responsibilities Lead data quality and master data management ini...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Remote Quality Assurance Specialist

Remote Quality Assurance Specialist

VirtualVocationsSalt Lake City, Utah, United States
serp_jobs.filters.remote
serp_jobs.job_card.full_time
A company is looking for an Associate Professional Quality Assurance.Key Responsibilities Monitor and evaluate the quality of customer interactions to ensure compliance with standards Lead calib...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Techno-Functional Lead, Data Quality

Techno-Functional Lead, Data Quality

VirtualVocationsProvo, Utah, United States
serp_jobs.job_card.full_time
A company is looking for a Techno-Functional Lead - Data Quality & Master Data Management in the investment management sector. Key Responsibilities Lead data quality and master data management ini...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Test Lead

Test Lead

VirtualVocationsSalt Lake City, Utah, United States
serp_jobs.job_card.full_time
A company is looking for a Test Lead to oversee testing activities in incentive compensation implementation projects.Key Responsibilities Lead and coordinate all aspects of the testing lifecycle,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Quality Assurance Engineer

Quality Assurance Engineer

VirtualVocationsSalt Lake City, Utah, United States
serp_jobs.job_card.full_time
A company is looking for a Software Quality Assurance Engineer and Tester (Remote).Key Responsibilities Develop, publish, and implement test plans for complex, multi-tier applications throughout ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Quality Assurance Analyst

Quality Assurance Analyst

VirtualVocationsSalt Lake City, Utah, United States
serp_jobs.job_card.full_time
A company is looking for a Quality Assurance Analyst to support Client Services by ensuring high-quality interactions across teams. Key Responsibilities Conduct quality monitoring and auditing of ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Data Quality and MDM Lead

Data Quality and MDM Lead

VirtualVocationsProvo, Utah, United States
serp_jobs.job_card.full_time
A company is looking for a Techno-Functional Lead - Data Quality & Master Data Management in the Investment Management sector. Key Responsibilities Lead data quality and master data management ini...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Tech 1, Quality Assurance

Tech 1, Quality Assurance

MillenniumSoft IncSalt Lake City, UT, United States
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Description : Work days / hours : M - F 8am - 5pm (MST) with slight flexibility.On site position - All hours will be p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Senior Quality Assurance Analyst

Senior Quality Assurance Analyst

VirtualVocationsProvo, Utah, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Quality Assurance Analyst (Agile).Key Responsibilities Collaborate with developers and business partners to gather requirements and translate them into system re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30