Care Manager (RN)

Spectraforce TechnologiesJacksonville, FL, United States

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Position Title : Care Manager (RN)

Work Location : Remote, FL (anywhere in FL)

Assignment Duration : 3 months

Work Schedule : 8 am - 5 pm

Work Arrangement : Remote, FL (anywhere in FL)

Position Summary :

Enhanced Discharge Planning Team (EDCP), who make outbound calls to Medicaid health plan members who are discharged from the hospital to prevent re-admissions.

Background & Context :

EDCP team assesses immediate needs / barriers, complete transition of care assessment by day 10 post discharge day and attempt to remove barriers and meet needs and follow up post discharge appt with a medical or BH provider.

Work from home 8 am-5pm

This position is to fill in for an FTE who is on Military Leave until 6 / 2029

Key Responsibilities :

Fast paced, busy day, working on your own from home with phone, email or Team IM support from supervisor, Lead and team members

Clock in and be ready to start outreaches at 8 am.

Receive and review new assignments daily by 8 : 30 am

All newly assigned cases (10 daily) must be contacted same day as assigned and make follow up calls to members providers and venders

Qualification & Experience :

Required Associate or Baccalaureate degree in nursing

Preferred : Baccalaureate degree in nursing

RN (compact is okay)

Preferred : RN

Must haves : 2-3 years Care Management experience with all age groups

Nice to haves : Discharge planning experience; Care Management Certification

Disqualifiers : Cannot answer questions regarding your past work experience during interview.

Performance indicators : Audit scores 90% or above monthly; 1 : 1 meetings with Supervisor

Best vs. average :

Top 3 must-have hard skills

Level of experience with each

Stack-ranked by importance

Candidate Review & Selection

1 Must be good with technology

2 Outbound calling experience

3 Critical thinking

4 Must be able to work in fast paced environment; quick learner; hit the ground running for this temp role

Candidate Requirements

Education / Certification

Required Associate or Baccalaureate degree in nursing

Preferred : Baccalaureate degree in nursing

Licensure

RN (compact is okay)

Preferred : RN

Years of experience required

Disqualifiers

Best vs. average

Performance indicators

Must haves : 2-3 years Care Management experience with all age groups

Nice to haves : Discharge planning experience; Care Management Certification

Disqualifiers : Cannot answer questions regarding your past work experience during interview.

Performance indicators : Audit scores 90% or above monthly; 1 : 1 meetings with Supervisor

Best vs. average :

Top 3 must-have hard skills

Level of experience with each

Stack-ranked by importance

Candidate Review & Selection

Must be good with technology

Outbound calling experience

Critical thinking

Must be able to work in fast paced environment; quick learner; hit the ground running for this temp role

Position is offered by a no fee agency.

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