Embedded Linux Support EngineerPER International • Irvine, CA, US

Embedded Linux Support Engineer

PER International • Irvine, CA, US

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Job Description

Company Overview

Our client makes wireless connectivity effortless through cutting-edge IoT solutions and exceptional customer support. Their culture fosters speed, creativity, and flexibility—driving to reshape wireless technology for a truly connected world.

We are looking for a highly skilled Embedded Linux Engineer to join and lead technicalsupport for our client’s customers designing with System-on-Modules (SoMs) and Single Board Computers (SBCs). The ideal candidate will have extensive experience in embedded systems software design, exceptional proficiency with Yocto Linux, and a passion for supporting customers through design challenges. The role will support customers throughout their design cycle, including initial bring-up of the SoM development kit, software development & integration, debugging challenges, and post-production support.

Legal authorization to work in the US is required. Candidates must reside within commuting distance of our Irvine, CA office.

Key Responsibilities

Provide professional design and integration support to customers, with a specific focus on SoMs and Yocto Linux.
Develop a strong understanding of our client’s SoM product offering, including system-level features / benefits with a focus on the Yocto Linux Board Support Package and how a customer would develop and integrate their user-space application.
Troubleshoot customer issues via phone, email, and web-based case management system.
Take full ownership of customer technical support including providing timely responses to inquiries, holding live debug sessions, and seeing problems through to resolution.
Work closely with sales team to prioritize and best serve customers.
Develop customer-facing demos, write documentation, and author FAQs.

Must-Have Experience :

Bachelor's degree, preferably in a technical discipline (Computer Science, Electrical Engineering, Computer Engineering, etc.) or relevant prior experience required.

3-5 years of experience with ARM-based Microprocessors utilizing Yocto Linux

Very proficient with Yocto Linux running on ARM Microprocessors.

Someone who thrives on solving complex problems and prides themselves on delivering a solution.

Technical aptitude with creative problem-solving and troubleshooting abilities.

Nice-to-Have Experience :

Excellent communication skills (both oral and written), ability to work with a keen sense of urgency, and a positive attitude are core to this position.

Strong time-management and organizational skills.

Proven ability to work effectively with cross-functional team members.

Experience with Wi-Fi and / or Bluetooth is preferred.

Experience with Buildroot Linux and / or Android is nice-to-have.

Interested?

We are committed to submitting suitable candidates for this vacancy to our client ASAP, for more information contact Renz Moreno at PER Recruitment or send your CV to renz@per-international.com

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Engineer Linux • Irvine, CA, US