Sales Manager
Job # ES25075
Office Location : Houston, TX preferred
Business Function / Department : Industrial Systems / Port Solutions
General Role Description :
Develop and implement commercial and technical strategies for current and potential clients in the port solutions industry segment on a rolling 18-month cycle to deliver orders budget.
Role Accountabilities :
- Identify, establish contact, and develop relationships with a network of purchase influencers within current and potential client organizations to position the Company to bid for their new opportunities.
- Identify technical client needs and engage internal resources to ensure integration of commercial offerings with client expectations
- Develop and implement sales and business plans and strategies at strategic accounts
- Create and lead the tactical plan for pursuing projects at approved accounts
- Build industry and client awareness of the Company's products and services via presentations at conferences, trade shows and at client meetings
- Develop and communicate opportunity forecasts and sales plans to Business Unit and Company management
- Provide guidance in the preparation, review, and final commercial proposal generation to client
- Prepare and deliver presentations at technical conferences and meetings with clients, at client sites, as assigned
- Utilize successful order closing strategies to secure orders
- Effectively position the Company's products and services as the solution to client needs
- Assess and report opportunity risks, as appropriate to the opportunity
- Provide pre-sales technical assistance to clients and partners, such as reviewing written proposals and specifications, and conducting product and service presentations
- Identify, resolve, and communicate resolution on customer issues, escalating unresolved issues to immediate manager
- Produce and maintain records of opportunities, proposals, contracts, projects, and business activities per corporate guidelines
- Provide timely updates on sales activity, performance, integration of corporate business project processes, market trends, project status, and client relationship issues to business unit and Company management
- Identify opportunities and provide recommendations to business unit for improvements in sales management processes
- Identify and recommend new and / or enhanced products or service feature needs by soliciting feedback from clients, monitoring industry trends, and tracking the competitive environment to drive business growth
- Feedback product and service concerns to appropriate management for continuous improvement
- Review sales literature for technical accuracy
- Provide technical guidance in the preparation, review, and final commercial proposal generation to clients
- Track competitor's offerings, assess client situations, and propose competitive options applicable to the client's individual needs
- Lead contract negotiations as assigned
- Travel to client locations, both locally and regionally, in support of sales opportunities
General Employee Accountabilities :
Bring full effort to bear on tasks assigned by managerGive manager best adviceGive earliest notice when work cannot be delivered as specifiedCooperate and collaborate with peers and interact cross-organizationally as specified by managerExemplify Company Core Values : Integrity, Client Focus, Team Orientation, and Personal CommitmentComply with all Company policies, practices, and procedures and all regulations and lawsRecommend viable improvements proactivelyEnsure effective utilization of business tools and processesMinimum Qualifications :
Bachelor's degree or equivalent via education and / or work experience5 years' technical sales, technical customer service, or application engineering experience in a commercial environment2 years' experience in technical sales, technical client service, project support, or application engineering experience in a commercial environmentDemonstrated experience in business-to-business sales in port solutionsDemonstrated experience supporting clients in the port industryDemonstrated experience with industry procurement processesDemonstrated experience with client specifications review, proposal developmentDemonstrated success in achieving annual orders budgetDemonstrated presentation skillsDemonstrated negotiation skillsDemonstrated successful working relationships with clients, suppliers, and other internal and external contactsDemonstrated successful and positive personal leadership, interpersonal, organizational, administrative, and communication skillsDemonstrated continuous improvement in areas of responsibilityProficiency in Word, Excel, and OutlookAvailability to travel, domestically and internationally, approximately 50%, with limited noticeAbility to climb and work on cranes at heights up to approximately 175 feetPreferred Qualifications :
2 years' experience with drive, control, and automation systems in the crane systems industry segmentDemonstrated success achieving annual orders budgets of $8M-$12MDemonstrated success closing solutions contracts in excess of $3MSuccessful existing relationships with purchase influencers at TMEIC client and potential client organizationsProficiency with a CRM toolFluency in language(s) spoken in assigned geographic areaEEO / AA / M / F / Vet / Disability Employer