Talent.com
Help Desk Analyst

Help Desk Analyst

VirtualVocationsErie, Pennsylvania, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Help Desk Analyst who is proactive and customer-focused to provide outstanding technical support to employees.

Key Responsibilities

Serve as the first point of contact for IT support requests and troubleshoot issues related to Microsoft Windows and Microsoft 365 applications

Manage user accounts, password resets, and support various devices while maintaining accurate documentation of support requests

Track and maintain IT equipment and support IT team initiatives including upgrades and process improvements

Required Qualifications

1-2 years of experience in a help desk or IT support role

Proficiency with Microsoft Windows operating systems and Microsoft 365 cloud services

Working knowledge of TCP / IP networking protocols and VPN connectivity

CompTIA A+, Network+, or Microsoft certifications are preferred

Basic understanding of Active Directory and Group Policy management is a plus

serp_jobs.job_alerts.create_a_job

Help Desk Analyst • Erie, Pennsylvania, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Senior Contact Center Analyst

Senior Contact Center Analyst

VirtualVocationsErie, Pennsylvania, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Contact Center Operations Analyst who will lead the review and analysis of contact center operational processes. Key Responsibilities Manage the gathering, analyz...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Senior ERP Systems Analyst

Senior ERP Systems Analyst

VirtualVocationsErie, Pennsylvania, United States
serp_jobs.job_card.full_time
A company is looking for a Senior ERP Systems Analyst (SQL, PeopleCode, Upgrades) for a remote position.Key Responsibilities : Design, code, and test PeopleSoft applications Develop and maintain ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Audit Support Analyst

Audit Support Analyst

VirtualVocationsErie, Pennsylvania, United States
serp_jobs.job_card.full_time
A company is looking for an Audit Support Analyst to facilitate external audits and manage documentation requests.Key Responsibilities Assist in documenting, tracking, and reporting audit and due...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Claims Help Desk Manager

Claims Help Desk Manager

VirtualVocationsErie, Pennsylvania, United States
serp_jobs.job_card.full_time
A company is looking for a Claims Help Desk Assistant Manager, responsible for overseeing the Claims Help Desk and Technical Support functions remotely. Key Responsibilities Oversees execution of ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Help Desk Technician

Help Desk Technician

VirtualVocationsErie, Pennsylvania, United States
serp_jobs.job_card.full_time
A company is looking for a Help Desk Technician.Key Responsibilities Answers specific questions about installation, operation, configuration, customization, and usage of assigned products Applie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior IT Support Analyst

Senior IT Support Analyst

VirtualVocationsErie, Pennsylvania, United States
serp_jobs.job_card.full_time
A company is looking for a Senior End User Computing Analyst.Key Responsibilities Provide IT support services for desktop / laptop hardware, software, peripherals, and business applications Proces...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Technical Help Desk Representative

Technical Help Desk Representative

VirtualVocationsErie, Pennsylvania, United States
serp_jobs.job_card.full_time
A company is looking for a Technical Help Desk Representative.Key Responsibilities : Answer inbound customer calls and provide timely, accurate assistance Use knowledge base articles to diagnose ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Senior Systems Analyst

Senior Systems Analyst

VirtualVocationsErie, Pennsylvania, United States
serp_jobs.job_card.full_time
Systems Analyst / Product Owner.Key Responsibilities Develop functional system knowledge of Customer Experience solutions and manage technical projects Collaborate with Product Management to pri...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Service Desk Support Analyst

Service Desk Support Analyst

VirtualVocationsErie, Pennsylvania, United States
serp_jobs.job_card.full_time
A company is looking for a Service Desk Support Analyst III to engage with IT groups on complex issues and improve technology support. Key Responsibilities Review ticket queue and work to reduce t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Senior Incident Response Analyst

Senior Incident Response Analyst

VirtualVocationsErie, Pennsylvania, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Incident Response Analyst.Key Responsibilities Perform incident triage and response in cloud cybersecurity environments Provide on-call support as needed Utili...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Travel Echo Tech - $2,311 to $2,583 per week in Westfield, NY

Travel Echo Tech - $2,311 to $2,583 per week in Westfield, NY

AlliedTravelCareersWestfield, NY, US
serp_jobs.job_card.full_time
AlliedTravelCareers is working with Prime Time Healthcare to find a qualified Echo Tech in Westfield, New York, 14787!.Now Hiring : Allied Healthcare Ultrasound Echo - Westfield, NY.Contact us for P...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Help Desk Specialist, Tier 1

Help Desk Specialist, Tier 1

VirtualVocationsErie, Pennsylvania, United States
serp_jobs.job_card.full_time
A company is looking for a Help Desk Specialist, Jr.Key Responsibilities Provide first-contact support and incident resolution for end users via phone, chat, or ticketing system Log service requ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Service Center Analyst

Service Center Analyst

VirtualVocationsErie, Pennsylvania, United States
serp_jobs.job_card.full_time
A company is looking for a Service Center Analyst to provide first-line support to users while delivering excellent customer service. Key Responsibilities Identify and resolve incidents within agr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Senior HRIS Integrations Analyst

Senior HRIS Integrations Analyst

VirtualVocationsErie, Pennsylvania, United States
serp_jobs.job_card.full_time
A company is looking for a Senior HRIS Integrations Analyst.Key Responsibilities : Design, develop, and implement Workday integrations using Workday Studio, Core Connectors, EIBs, and Workday Web ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
IT Help Desk Technician

IT Help Desk Technician

VirtualVocationsErie, Pennsylvania, United States
serp_jobs.job_card.full_time
A company is looking for an IT Help Desk Technician.Key Responsibilities Provide technical support to end-users via phone, email, or chat Troubleshoot hardware and software issues and ensure tim...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Remote AI Task Reviewer – Flexible Hours, No Experience Needed

Remote AI Task Reviewer – Flexible Hours, No Experience Needed

RLDGLinesville, Pennsylvania, United States
serp_jobs.filters.remote
serp_jobs.job_card.full_time
Join our distributed team as a Remote AI Task Reviewer and help improve AI systems by completing short, style online tasks. This is an easy-to-learn role with full training and ongoing support.No pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Enterprise Support Analyst

Enterprise Support Analyst

VirtualVocationsErie, Pennsylvania, United States
serp_jobs.job_card.full_time
A company is looking for an Enterprise Deployment Program Operations & Support Analyst.Key Responsibilities : Operate L1 queue in Jira. manage customer communications for incidents and maintenance...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Epic PB Analyst

Epic PB Analyst

VirtualVocationsErie, Pennsylvania, United States
serp_jobs.job_card.temporary
A company is looking for an Epic PB Analyst for a 6+ month contract position.Key Responsibilities Mentor and guide client builders in environments with limited system access Provide hands-on bui...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days