CFSA - Senior Application Project Lead

The Senior Application Project Lead will have a pivotal role within the DC Child and Family Services Agency, bringing their extensive experience to bear on critical projects focused on placement and provider management and service referral management.

The Senior Application Project Lead will have a pivotal role within the DC Child and Family Services Agency, bringing their extensive experience to bear on critical projects focused on placement management, provider management, and service referral management. This position demands a seasoned professional with over 12 years of experience in application project leadership, including the design, development, and implementation of key Health & Human Services solutions, ensuring seamless project delivery and stakeholder satisfaction.

The following tools : Visio, AzureDevOps (ADO), Dynamics 365, QuickBase, Figma, PowerPoint & other. 4days onsite

This Senior Application Project Lead position is in the Child and Family Services Agency (CFSA) will support the development a new technology platform for the agency as part of implementing a new comprehensive child welfare information system (CCWIS). As a lead consultant you will support the assessment of current systems and processes and then developing requirements, process flows, user stories, wireframes for the future platform. The consultant will also participate in testing efforts, and rollout activities.

The candidate will need to be able to attend and participate in on-site meetings from 8 : 30am-5 : 30pm eastern time zone.

The ideal candidate will be able to work both independently and as part of a team of consultants to provide these services and will have the following skills / capabilities :

Serve as the project lead for the Placement Management and Provider Management workstream, effectively coordinating and scheduling solution modeling sessions.

Refine and prioritize user stories to align with project goals and stakeholder expectations.

Facilitate business approvals for design concepts, ensuring alignment with strategic objectives and user requirements.

Showcase completed work to business users, gathering feedback and iterating on designs to meet operational needs.

Organize and maintain a comprehensive service catalog, categorizing and detailing available services for easy access by social workers and stakeholders.

Set up and manage the service referral workflow, streamlining processes to ensure efficient and timely referrals.

Provide hands-on development-focused project management for the Service Referral application, integrated with Dynamics 365 to enhance service delivery

Oversee user management, ensuring secure and appropriate access to the application for all users.

Navigate and manage program processes to handle service referrals seamlessly, improving overall service effectiveness.

Standardize the workflow for onboarding new services, ensuring consistency and quality in service provision.

Demonstrate hands-on expertise with office productivity tools, enhancing coordination and communication across project teams.

Utilize forms-based tools to manage project documentation and user interaction forms, ensuring accuracy and compliance.

Employ bug tracking systems to identify, document, and resolve issues swiftly, maintaining application performance and reliability.

Leverage project management tools to track progress, manage timelines, and ensure project milestones are met.

Excellent written and oral English communication and presentation skills

Education and Professional Qualifications

11+ years experience gathering requirements and documenting business processes

Strong teamwork and interpersonal skills

Ability to develop effective working relationships with all levels of personnel

Strong client-service orientation and focus

Thorough attention to detail and a strong desire to deliver the highest quality solutions to CFSAs

Experience across a variety of industries

Minimum Education / Certification Requirements :

Bachelor s degree in business administration, Information Technology or related field or equivalent experience

Required / Desired Skills

Skill

Required / Desired

Amount

of Experience

Bachelor s degree in IT or related field or equivalent experience

Required

11

Years

11+ years as a Project manager , business analyst or process consultant supporting an implementation of a technology platform

Required

11

Years

Development of user requirements, user stories and acceptance criteria

Required

11

Years

Excellent written and oral English communication and presentation skills

Required

11

Years

Develop wireframes and mockups

Required

Years

DC Agency experience, including Health and Human Service Agency experience

Required

Years

Jira or Microsoft ADO or similar tool

Highly desired

Years

Experience in Figma or similar tool

Highly desired

Years

Experience in process for diagram tools such as Lucid Charts or Vizio or similar tool

Highly desired

Years

Questions

No.

Question

Question1

Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you agree to this requirement?

Question2

What is your candidate's email address?

Question3

There are no reimbursable expenses. Do you agree to this requirement?

Question4

By submitting your candidate to this requisition, you are indicating your company s acceptance of the terms and conditions contained within the Supplier Agreement and Amendment #2022-01 to the Supplier Agreement. Do you agree to this requirement?

Question5

The role requires significant in-person collaboration with the team. Do you have any concerns about being require to be in the office four days a week?

Question6

Candidates submitted above the hourly NTE Vendor Rate $$.$$ $$.$$ $$.$$ $$.$$ of $$.$$ will not be considered. Do you agree to this requirement?

Existing Incumbent Resource? : Yes