Senior Product Manager San Francisco

Overview

Senior Product Manager, Marketplace & Shipper Experience at Cargomatic leads product strategy and delivery to transform the customer experience for shippers and marketplace participants. Cargomatic is hiring for a Senior Product Manager, Marketplace & Shipper Experience with agile project management skills to execute against our massive vision. Are you passionate about technology? Can you put the customer experience and value proposition before everything else? Can you take complex ideas and present them simply to both internal and external stakeholders? We’re looking for a customer- and data-driven Senior Product Manager to partner with our engineering and business teams to deliver a transformative experience and value to our customers. This is a leadership role for formulating product strategy, and driving roadmap investment choices and delivery products that drive positive outcomes for customers and the business.

Responsibilities

• Product Delivery : Own execution of the product roadmap including business cases, prioritization, release planning, user stories and product requirements, experience design, and rapid delivery in an agile environment
• Customer Insight & Innovation : Be customer-centric; develop innovative product solutions that are grounded in a deep understanding of customer needs to deliver the best customer experience
• Continuous Planning : Run iterative planning meetings with stakeholders, and product and engineering leadership
• Marketplace Onboarding & Adoption : Own delivery of product improvements that delight customers and contribute to accelerated customer engagement; manage marketplace participants’ API / EDI integrations along with customer delivery lead
• Cross-Functional Partnership : Foster tight partnerships with engineering, sales, finance, and operations
• Scrum Process : Run daily stand-ups, weekly sprint pre-planning, and retrospectives to drive continuous improvement
• Documentation : Build documentation of processes and procedures

Qualifications

Compensation

The expected salary range for this role is $140,000 to $155,000. The actual base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and other factors permitted by law. Decisions will be made on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

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