Account Director, Customer Expansion (IL, IN, Mid-West)

About the Role

Impact you will make

Join a company considered a Best Place to Work, where innovation, culture, and purpose come together to make a meaningful difference in healthcare. At FinThrive, we're not just building technology - we're leading the transformation of healthcare revenue cycle management. As a KLAS-ranked industry leader, we offer cutting-edge, cloud-based solutions that span the front, middle, and back of the revenue cycle. Best in class End to End Revenue Cycle Solutions and Services enable our sellers to gain access to C-Suite Providers' contacts. Our industry is growing, and we need talented sales professionals to continue our double-digit growth! We are proud to be a strategic partner to HFMA, helping providers assess their revenue cycle technology adoption and strategically plan for their next technology investment. In this role, you'll have the team, tools, recognition, and collaboration needed to build a pipeline and win deals -while helping your clients thrive. If you're a strategic, customer-centric seller who flourishes in high-growth environments and is looking to make an immediate impact, we want to hear from you.

What you will do

• Own and expand revenue within a defined set of existing health system clients
• Develop and execute detailed territory and account plans aligned to client goals, with a focus on cross-sell and upsell opportunities
• Lead consultative discovery processes to understand each prospect's unique challenges and align FinThrive solutions accordingly
• Maintain customer C-suite and VP-level relationships across departments
• Conduct proactive quarterly business reviews and strategic planning sessions to ensure client success and identify new value opportunities
• Collaborate with Customer Success, Solution Strategy, and Product teams to develop tailored solution recommendations and account strategies
• Consistently maintain an active, healthy sales pipeline and accurately forecast in Salesforce
• Deliver compelling presentations and proposals with a focus on ROI, value realization, and strategic alignment
• Represent FinThrive at healthcare industry events and association meetings to deepen client relationships and develop new opportunities

What you will bring

What we would like to see

About FinThrive

FinThrive is advancing the healthcare economy.

For the most recent information on FinThrive's vision for healthcare revenue management visit finthrive.com / why-finthrive

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at https : / / finthrive.com / careers#culture

Our Perks and Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits.

FinThrive's Core Values and Expectations

FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.

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