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Manager, Media Performance
Manager, Media PerformanceCentral Garden & Pet • Phoenix, AZ, US
Manager, Media Performance

Manager, Media Performance

Central Garden & Pet • Phoenix, AZ, US
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Description

The Central Garden & Pet eCommerce business accounts for a meaningful (and rapidly growing!) part of the total Central business within the Pet Segment and is a critical component to continuing to accelerate our overall business. The Manager of Media Performance will own weekly, monthly, and quarterly reporting of digital media performance across Amazon, Chewy, Walmart, Target, and other priority retailers in addition to ad-hoc analysis. This high-visibility role combines hands-on-keyboard campaign expertise with analytics and decision support, ensuring the eCommerce team makes intentional decisions on its retail media investments. The manager will serve as a cross-BU and sales partner, delivering actionable recommendations to retail and digital media leads embedded in each business unit.

This position will be based out of our Phoenix, AZ and will report to the Vice President, Pet eCommerce. We work a hybrid schedule with Mondays & Fridays work from home; Tuesdays, Wednesdays & Thursdays in office. This hybrid schedule is subject to change, of course, as business needs fluctuate.

For more information on Central Garden & Pet and our exciting brands, please visit www.central.com

KEY RESPONSIBILITIES

Performance Reporting & Dashboards : Build and maintain standardized reporting on spend, ACOS, ROAS, TACOS, impressions, clicks, CPC, share of voice, and new-to-brand metrics; execute and deliver weekly / monthly / quarterly scorecards to BUs and leadership

Optimization & Insights : Recommend budgets, keyword optimizations, and targeting strategies to BU retail media leads; identify negative keywords, new-to-brand opportunities, and high-ROI placements.

Cross-Functional Alignment : Partner with Finance to connect retail media spend to revenue, margin, and P&L; Collaborate with digital shelf teams to link media insights to PDP performance and conversion.

Best Practices & Enablement : Develop and document playbooks for campaign setup, reporting cadence, and optimization levers; Support BU retail media leads with training and ad-hoc analytics; Manage day-to-day coordination of PacVue and retailer media relationships.

QUALIFICATIONS

  • Must have strong analytical and problem-solving skills; possess excellent verbal and written communications skills
  • Extensive, prior experience with Meta Advertising Platform, Amazon Advertising and Amazon Marketing Cloud, Walmart Connect, and other digital marketing / media
  • Proven ability in working cross-functionally to achieve results
  • Strong communication skills with ability to influence decision makers and indirect reports
  • Ability to work independently with some direction; superior organizational skills
  • Professional demeanor and integrity; works extremely well in teams
  • Strong working knowledge of the Microsoft Office suite; expert level Excel skills

MINIMUM EXPERIENCE & EDUCATION

  • Bachelor’s degree in business or related field required
  • 3+ years of relevant eCommerce / Digital Advertising Experience required
  • 5+ years of experience working in a consumer-packaged goods (CPG), fast-moving consumer goods (FMCG), consumer durables industry, and / or Retail strongly preferred
  • WORKING CONDITIONS

  • Comfortable, corporate office environment; frequent use of phone and PC; required overnight business travel approximately 10% of the time after onboarding
  • BENEFITS PACKAGE & EMPLOYEE PROGRAMS :

  • Comprehensive Medical, Dental, and Vision Insurance
  • Free Life and Disability Insurance
  • Health and Dependent Care Flexible Spending Accounts
  • 401k with 3% company match
  • Paid vacation, holidays and sick time
  • Employee Assistance Program
  • Access to thousands of free online courses
  • Discounts on cell phones, movie tickets, gym memberships, and more!
  • Education Assistance (both college degrees and professional certifications)
  • Referral Program with cash bonus
  • Access to on-demand pay
  • Paid parental leave
  • We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

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    Performance Manager • Phoenix, AZ, US