Bilingual Customer Service Specialist (Spanish)-Zone

Customer Service Specialist

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the company's customers, staff, employees, vendors, contractors, and the general public.

The individual selected for this role will be expected to work at stores within a 20-mile radius of Store #2730 located at 2000 Herschel Dr. Mt. Juliet TN 37122.

Additional stores supported include :

• Store 702135 3438 A Lebanon Pike Hermitage TN 37076
• Store 702017 212 N Cumberland St Lebanon TN 37087