Benefits Administrator

Job Description

Job Description

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24 / 7 / 365, and created an ER experience that focuses on what our pets and pet parents really need. We've done the same for our people (VEGgies), finding a way to say YES so they can feel empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong.

We're rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That's where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families.

VEG is a 2025 certified Great Place to Work®.

THE JOB

At VEG, people are everything. We're looking for a Benefits Administrator to help us take care of the VEGgies who care for pets and their people. In this role, you'll manage the day-to-day administration of our benefits programs by ensuring accurate enrollment, compliance, and clear communication. You'll partner with vendors, support employees, and keep our programs competitive and cost-effective, all while reflecting VEG's values of openness, heroic helping, and meaningful moments. You'll be a trusted guide for VEGgies, shaping benefits that support wellbeing, retention, and our not-normal, people-first culture.

WHAT YOU'LL DO

• Administer a full suite of employee benefits—including health, dental, vision, life, disability, FSA / HSA, retirement plans, and wellness programs.
• Oversee day-to-day operations : process enrollments, changes, and terminations with accuracy and timeliness.
• Serve as the go-to resource for employees, addressing benefits questions, eligibility, and claims with clarity and care.
• Maintain accurate benefits data in HRIS and related systems; ensure timely updates, audits, and reconciliations.
• Partner with vendors, brokers, and carriers to resolve issues, monitor service delivery, and strengthen relationships.
• Lead open enrollment activities : system setup, employee communications, and presentations that drive understanding and engagement.
• Ensure full compliance with federal, state, and local regulations (ERISA, ACA, COBRA, HIPAA, FMLA).
• Reconcile benefits invoices and collaborate with payroll to ensure precise deductions and reporting.
• Deliver reporting and insights on plan utilization, costs, and employee engagement to inform decisions.
• Support audits, filings, and regulatory reporting with accuracy and attention to detail.

WHAT YOU NEED

HOW WE INVEST IN YOU

BETTER TOGETHER : WHY IN-PERSON MATTERS AT VEG HQ

Our hospitals thrive on in-person collaboration, and VQ is no different. Time in the office sparks stronger connections, meaningful conversations, and better results—all bringing our core values to life. We prioritize being present because our values are best achieved side by side. Plus, we make getting here easy with free parking and a shuttle from the White Plains Metro-North station.

DEI

At VEG, diversity is a strength that fuels innovation and compassion. Our mission is "Helping people and their pets when they need it most"—and we do that best when VEGgies feel valued, respected, and empowered to bring their authentic selves to work. We're committed to building a culture that reflects the communities we serve, where different perspectives are celebrated, voices are heard, and everyone has equitable opportunities to grow. Saying yes to VEG means helping us become the world's veterinary emergency company, together.