Automotive New Sales Consultant- Ferman Chevrolet Brandon

Join to apply for the Automotive New Sales Consultant- Ferman Chevrolet Brandon role at Ferman Chrysler Jeep Dodge RAM New Port Richey

Overview

TAKE CONTROL OF YOUR SUCCESS working for one of the largest employers in the Tampa Bay area and one of the most forward-thinking and progressive retail automotive groups in the industry and move forward on a path to more earning potential and stability.

Successful candidates possess a passion for cars and their latest technology, are sharp, positive, energetic and have a strong desire to achieve financial success through the relentless pursuit of achieving (and exceeding) goals for retail transactions.

You are adept at building relationships with Guests using in-person communication at the dealership, as well as multiple online channels including website chat and email inquiry, phone conversations, texting and social media. You embrace training and new learning to excel at product knowledge about the brands and vehicles we sell, plus competitive makes and models, and effectively overcome Guest objections throughout the sales journey.

Responsibilities

• Review online vehicle inventory daily to ensure accuracy on dealer website and 3rd party websites. Identify and troubleshoot discrepancies.
• Respond and engage with in-store and online sales inquiries using our CRM tool, online chat, email, text, phone and social media messaging to understand our Guest's needs and match with corresponding vehicles in inventory.
• Film brief vehicle overviews and send to Guest for vehicle(s) of interest.
• Schedule and confirm Guest's test drive appointment, prepare vehicle(s) of interest prior to their arrival, greet Guest to the dealership and accompany them on test drive to demonstrate vehicle features, technology and optional equipment available.
• Be well-versed in brand product knowledge, competitive product knowledge and effectively overcome Guest objections throughout the sales journey.
• Regularly communicate with Guest until the sale has closed and coordinate the entire transaction from vehicle presentation to pre-finance paperwork.
• Coordinate sold vehicle delivery to Guest ensuring they understand vehicle features and warranty. Introduce each Guest to the Service Department and schedule their first manufacturer recommended maintenance appointment.
• Prospect for new business using dealership database and networking to identify potential sales opportunities and develop your personal book of repeat business.
• Update and manage Guest profiles in dealership database. Maintain CSI scores equal to, or above, manufacturer requirements.

Qualifications & Skills

About Ferman

Established in 1895, Ferman soon became Tampa's first retail automobile dealer. Today, we are one of the largest employers in the Tampa Bay area with locations throughout Hillsborough, Pasco and Pinellas counties representing 12 brands of automobiles - BMW, Buick, Chevrolet, Chrysler, Dodge, Ford, GMC, Jeep, Mazda, MINI, RAM and Volvo. Still a family owned & operated business, we embrace a simple philosophy : Provide a Guest-centered automotive experience with a relentless focus on Service, Selection and Value assuring 100% Guest Satisfaction.

When you become part of the Ferman Team, you'll join a company with a friendly, family-like atmosphere, significant opportunity for advancement, and a history of strong ties to our local community and charitable partnerships. Ferman Core Values include maintaining ethics, embracing a winning team spirit, and following the Golden Rule.

Benefits & Perks

Ferman offers competitive salary commensurate with experience, opportunities for advancement, modern facilities, paid training and education for job certifications, 401K with company participation, comprehensive health-related insurance programs, disability insurance, HSA, PTO, and employee pricing on new & used vehicles, service and parts.

Job Details

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