Senior User Experience Designer Job at Goosehead Insurance in Fort Worth

Position Overview

We are seeking a Senior UX Designer who can push the boundaries of user experience. In this role, you will combine strategic thinking, hands-on design, and leadership to create experiences that delight users and drive business growth. You will be responsible for high-impact projects, guiding design decisions, and influencing product direction while mentoring teammates and shaping the design culture at Goosehead.

You will tackle our most complex design challenges and help shape the future of our product experiences. This is a senior individual contributor role, not a management position, where you will lead by example through your vision, craft, and influence. You will collaborate with executives, product leaders, and engineering partners to define strategy while remaining hands-on with design execution.

As a human-centric, strategic thinker, you are detail-oriented, naturally curious, and well-versed in both desktop and mobile customer-facing experiences.

Position Duties and Responsibilities

• Represent and champion the client and agent perspective in the design, creation, and delivery of desktop and mobile digital product initiatives
• Develop wireframes / prototypes and optimize flows for consumer and agent-centric experiences, driving engagement and lead generation
• Help prevent erosion of the digital product experience through regular design quality reviews
• Contribute to, enhance, and maintain UI component libraries for digital products
• Collaborate and maintain effective working relationships with Marketing, Product, Operations, Sales, IT, and Development teams to create, build, and optimize client and agent experiences with our digital products
• Contribute to a consistent visual and interaction design language across products and channels
• Work with UI designers to implement industry-leading designs
• Keep up to date on competitor products and industry trends
• Plan and participate in user testing sessions, turning insights into actionable design improvements
• Leverage analytics to identify pain points, inefficiencies, traffic loss, and other enhancement opportunities as you design future state digital product experiences
• Lead or participate in design workshops to align teams, spark ideas, and refine solutions. Present and explain design decisions to stakeholders with clarity and confidence.
• Ensure designs and websites meet federal accessibility / ADA standards (Americans with Disabilities Act).

Essential Job Functions

Experience and Education

Benefits Summary

Goosehead is an equal opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.

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