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Provider Navigator

Provider Navigator

Child Care Resource CenterSan Bernardino, California, United States
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Expected Hourly Pay Rate :

$25.00

Work where your work matters. Work at CCRC.

CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being. Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader. We are not your typical non-profit. We are 900+ people strong and growing!

General Summary :

Under general supervision, the Provider Navigator serves as the initial point of contact for childcare providers to connect them to resources and services, and support their success and sustainability within the community. The Provider Navigator ensures providers have access to the quality resources.

This full-time position offers a hybrid work environment that includes in-office, remote, and community-based responsibilities.

Essential Duties And Responsibilities

Within a team environment, the Provider Navigator will perform the following responsibilities :

Provider Assessments 30%

  • Conduct intake assessments with providers seeking assistance to determine their business needs and identify available services and programs.
  • Conduct provider needs assessments to identify areas of need for the provider and the families they provide services to.

Documentation & Data Collection : 30%

  • Create a new provider records using monthly data reports from Child Care Licensing (CCL); contact providers to gather complete and accurate data for entry.
  • Maintain accurate documentation of intakes, assessments, referrals, follow-ups, and outcomes in the database.
  • Provider Support & Service Referral 30%

  • Provide ongoing follow-up and support to ensure successful access to services . Maintain ongoing relationships with them for continuity of care and support.
  • Connect and refer providers to appropriate internal and external resources, including services related to clothing, food, housing, health care, mental health, and community-based resources; identify key points of contact for effective referrals.
  • Educate providers on CCRC programs and distribute appropriate educational materials to newly licensed providers entered in the database.
  • Reporting & Integrity 10%

  • Submit monthly written reports, retrieve data collection reports, and complete other administrative forms as needed.
  • Job Specifications

    Minimum Required

  • Education :
  • Associate's Degree in Early Childhood Education, Human Services, Social Work, Psychology or a related field; or any combination of education and experience which would enable the candidate to successfully perform the functions of the positions.

  • Experience :
  • Minimum of 3 years of relevant work experience working with children and families, including direct experience supporting children ages birth to five.

  • Technical Requirements :
  • Must have strong knowledge of general office procedures and demonstrate excellent organizational and computer skills specifically in Microsoft Word, Excel, PowerPoint and Outlook.

  • Highly skilled at data entry with accuracy and efficiency
  • Bilingual Required : n / a
  • Travel : This position requires approximately 10% of travel, which will consist of travel to community events, trainings, conferences, and various agency locations as needed. Staff may choose any mode of transportation (driving, walking, bicycling, carpooling, etc.) to arrive to and depart from the location where attendance is required. Should a staff member choose to drive, the staff member must become an approved driver with CCRC prior to driving on behalf of CCRC. Approved drivers driving on behalf of CCRC may choose to drive a CCRC vehicle or own vehicle and must meet requirements to be an approved driver including holding and maintaining current auto insurance, current California Driver's License and receiving DMV clearance.
  • Work Schedule : Ability to work a regular, fulltime schedule. Overtime may be required as needed.
  • Work Environment : Ability to work in a team-oriented, general office environment. This full-time position offers a hybrid work environment that includes in-office, remote and community based responsibilities.
  • Background & Health Clearance Requirements :
  • Background check required. As a grant-funded Agency supporting Children and Family Services, CCRC conducts background checks commensurate with the role to verify candidate qualifications (criminal history, employment history / experience, education, reference checks) and ensure grant compliance. Specific roles may have additional verification / clearance to the standard background check as part of the recruitment and selection process, including :

  • Live Scan Clearance / DOJ Fingerprinting : For positions working directly with the public in a child / community care or child / community care adjacent setting (CA Health and Safety Code Section 1596.871 and / or Head Start Program Performance Standards 1302.90).
  • Health Clearance : For positions working directly with the public in a child / community care or child / community care adjacent setting or working with "at risk" populations, CA Code of Regulations Title 22,
  • 101216, CA Health and Safety Code 1596.7995, and / or Head Start Program Performance Standards 1302.93)
  • MVR / DMV clearance in accordance with CCRC's liability insurance provisions : For positions where driving is required.
  • Child Development Permit : For positions working in an educational capacity (California Education Code Sections 44242.5, 44340, and 44341)
  • CPR / Pediatric CPR certification : For certain identified positions working directly with the public in a child / community care or child / community care adjacent setting (CA Health & Safety Code 1596.865 - 1596.866)
  • Federal Debarment Checks : For positions acting in a principal capacity to federal funds (Head Start Program Performance Standards 1304.11, Code of Federal Regulations Title 2 Grants and Agreements 2.180.320 and 2.180.995)
  • Preferred

    All minimum requirements above met, plus :

  • Education : Bachelor's Degree
  • Bilingual preferred . Ability to converse, write and / or translate in English and Spanish in order to convey program information in the native language of the family
  • Please review the full job flyer here : Provider Navigator Job Flyer

    At CCRC, passion and meaningful work is rewarded! We offer employees :

  • Competitive compensation package
  • Robust benefit offerings -Medical, Dental, Vision, and Voluntary Life Insurance
  • Basic Life Insurance and Long Term Disability paid for by CCRC
  • Employer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vesting
  • Generous Time Off Policy-Vacation and Sick Time, Holidays, and Paid Winter Break
  • Opportunities for learning and professional development, including education reimbursement
  • Employee Assistance and Wellness Programs
  • 501(c) (3) designation-You can apply for Public Service Loan Forgiveness!
  • We have doubled in size over the past 10 years. We provide child development and early education, workforce development opportunities, child care financial assistance, Head Start preschool and Early Head Start services and more for close to 50,000 parents, children, and child care providers each month in Northern Los Angeles County, including Antelope Valley, and the entirety of San Bernardino County, including an office in Victorville, serving a total geographic area of 22,500 square miles.

    Child Care Resource Center is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

    Accommodations : If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at or email them at .

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    Navigator • San Bernardino, California, United States

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