We are a friendly and modern general dental office looking for a full-time front desk associate to join our team. We are looking for a team player with a positive attitude who is motivated to learn and excel. We are a fast-paced office, so the ideal candidate must be able to multitask efficiently, stay calm under pressure, and provide excellent customer service at all times. We offer a full range of benefits including health insurance (medical, dental, and vision), paid vacation and holidays, a 401(k) plan with company matching, disability insurance, a competitive payrate, and many learning opportunities. Responsibilities include : Interact with insurance companies to verify patient benefits
- Check patients in and out and schedule appointments
- Confirm patient appointments by phone call and / or automated messages
- Answer phones and resolve inquiries
- General front desk duties Requirements :
- Comfortable with multitasking and prioritizing tasks quickly
- Knowledge of dental and insurance terminology
- Flexibility to assist billing specialist and / or other front desk associates as needed in a fast-paced environment
- Able to work alternating Fridays and Saturdays (5 days per week Mon-Fri one week then Mon-Thur, Sat the next week)
- At least 2 years previous experience working at the front desk in a dental office
- Able to interact with patients and co-workers with a positive attitude
- Experience in Dentrix software
- Experience working as a dental assistant in the past (preferred and not required) We are a private office that treats our patients like family. We look forward to meeting you! #MNSTR