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Patient Support Specialist (PSS) - PRN (as needed)
Patient Support Specialist (PSS) - PRN (as needed)Guttenberg Municipal Hospital • Guttenberg, IA, USA
Patient Support Specialist (PSS) - PRN (as needed)

Patient Support Specialist (PSS) - PRN (as needed)

Guttenberg Municipal Hospital • Guttenberg, IA, USA
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Join Guttenberg Municipal Hospital & Clinics as a PRN Patient Support Specialist, where every day brings new opportunities to make a difference in patients' lives. This exciting position caters to recent graduates seeking flexible schedules while working onsite in beautiful Guttenberg, Iowa. You’ll have the chance to develop your skills in a dynamic healthcare environment, engage with diverse patient populations, and contribute to innovative solutions in patient care. With competitive pay ranging from $15.91 to $23.87 per hour, this role offers valuable experience that can set the foundation for a rewarding career in healthcare. Your passion for customer-centric service and problem-solving will thrive here, alongside a forward-thinking team that values excellence and integrity in every interaction.

You will be offered great benefits such as Competitive Salary, IPERS, 457b, and 457b Roth. Be part of a dedicated team that empowers you to grow professionally while making a positive impact in the community.

Guttenberg Municipal Hospital & Clinics : Our Mission

For more than 60 years, Guttenberg Municipal Hospital & Clinics has been a supportive, helpful neighbor in the community we all love. Though we have expanded our services and specialties while upgrading our technology and facilities, you will find we have kept our personalized, family-focused approach to healthcare alive and well. Learn more about our patients and services in our most recent newsletter Keeping You Well.

Your role as a Patient Support Specialist

The Patient Support Specialist (PSS) at Guttenberg Municipal Hospital & Clinics plays a crucial role in delivering quality care to patients of all ages under the supervision of the Registered / Charge Nurse. This multifaceted position involves assisting patients with activities of daily living and providing essential nursing care within the professional scope of practice. As the first point of contact for hospital patients, the PSS greets, receives, and ensures their needs are met while guiding visitors and vendors effectively.

Additionally, the PSS handles incoming calls, routing them to the appropriate Patient Care Unit or emergency room as necessary. This role also encompasses various clerical tasks related to the admission and registration process of inpatients, outpatients, and ER patients, as well as maintaining organized records and performing cleaning duties to uphold a safe and welcoming environment in patient care areas.

What you need to be successful

To excel as a Patient Support Specialist at Guttenberg Municipal Hospital & Clinics, candidates must possess a range of essential skills and qualifications. A current Certified Nursing Assistant Certificate, LPN License, or EMT License is required, alongside maintaining all relevant certifications, including BLS certification. Candidates should demonstrate the ability to read, write, and perform basic math, along with a foundational clinical knowledge base that enables them to deliver quality care effectively.

Strong customer service skills, complemented by organizational and team-building abilities, are crucial for collaborating with colleagues and ensuring seamless interdepartmental communication. Familiarity with medical terminology enhances the PSS's capability to respond appropriately to patient needs. While less than a high school diploma is acceptable, one to two years of healthcare experience is preferred, fostering a solid understanding of the healthcare environment and the nuances involved in patient support.

Knowledge and skills required for the position are :

  • Less than a high school diploma; ability to read
  • write
  • and do basic math
  • Must have current Certified Nursing Assistant Certificate
  • LPN License or EMT License
  • Must maintain all licenses / certificates
  • Must obtain / maintain BLS Certification
  • Must meet all continuing education requirements as mandated by your respective governing board
  • Must have clinical knowledge necessary to competently perform quality care and duties
  • including medical terminology skills
  • customer service skills
  • organizational skills
  • team-building skills and interdepartmental communication skills
  • Must meet all required certifications and training as directed by GMHC
  • One to two years healthcare experience preferred

Join us!

If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck!

Post-offer, pre-employment fit-for-duty assessment required, as well as Influenza vaccination.

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Patient Support Specialist • Guttenberg, IA, USA

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